Hr Administrator

ISR RECRUITMENT LIMITED; City Of London; Hybrid; GBP 32,000 - 41,000; Full time

Job summary

ISR RECRUITMENT LIMITED is seeking a detail-oriented HR Shared Services Specialist to join the EMEA HR Operations team in Stockley Park, Uxbridge, with two days of remote working per week. The role covers onboarding, data management, benefits, absence and exits across the EMEA region, using Workday as the core system.

You will be the go-to contact for employees and managers, coordinating with Payroll, Legal, and Global Mobility, while maintaining accurate HR records and contributing to process

Qualifications

• Minimum 2+ years in HR Shared Services/HR Operations.
• Experience managing onboarding and offboarding processes.
• Proficient with Workday or similar HRIS.
• Experience with case management systems (e.g., ServiceNow).
• Experience across onboarding, data changes, benefits, absence and exits.
• Understanding of HR policies across EMEA.
• Strong Excel skills with pivot tables and lookups.
• Excellent communication, organization and problem-solving abilities.
• High accuracy, discretion and confidentiality in handling data.
• Ability to manage competing priorities in a fast-paced, international environment.
• HR qualification or CIPD, plus EMEA language exposure; AI-enabled HR processes useful.

Responsibilities

• Provide first-line HR support and manage inquiries via a case system.
• End-to-end HR administration: onboarding, transfers, promotions, changes and terminations.
• Maintain accurate employee records and process HR transactions in Workday.
• Administer employee benefits, absence records and exits across EMEA.
• Assist with right-to-work checks, visas, work permits and background screening.
• Investigate data discrepancies, generate reports and support data audits.

Skills

HR Shared Services / HR Operations

Onboarding and offboarding

Workday

ServiceNow or similar case management

Employee lifecycle administration

HR policies (EMEA)

Excel (pivot tables & lookups)

Communication & problem solving

Discretion & confidentiality

Prioritisation in fast-paced intl env

HR qualification / CIPD awareness

EMEA language skills

Education

HR qualification

CIPD qualification

Tools

Workday

ServiceNow

Job description

• HR Administrator (EMEA Shared Service Centre)
• Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week)
• 12-month contract (initially)
• c£23 per hour (via PAYE) or c£30 per hour (via Umbrella)

The Opportunity:

We are seeking an organised and proactive HR Shared Services Specialist to join a busy EMEA HR Operations team, providing comprehensive HR administration and employee support across the full employee lifecycle.

Working within a global HR Shared Services environment, you will act as a key point of contact for employees, managers and HR colleagues, managing HR queries and transactions across onboarding, employee data management, compensation and benefits, absence management and employee exits.

This is an excellent opportunity for an HR professional looking to develop their experience within a global HR Shared Services function.

Skills and Experience:

• Minimum 2+ years experience within HR Shared Services / HR Operations
• Proven experience managing onboarding and offboarding processes
• Strong working knowledge of Workday or a similar IT system (essential)
• Experience using ServiceNow or similar case management systems
• Experience supporting employee lifecycle activities, including onboarding, employee data changes, benefits, absence and offboarding.
• Understanding of HR policies, employment practices and benefits across EMEA.
• Strong Microsoft Excel skills, including pivot tables and lookups.
• Excellent communication, organisational and problem-solving skills.
• High levels of accuracy, discretion and confidentiality.
• Ability to manage competing priorities and work effectively within a fast-paced, international environment.
• A qualification in Human Resources or CIPD qualifications, along with additional EMEA language skills and experience with AI-enabled HR processes would be very useful for this role.

Language Requirement:

• Familiarity with another European language would be a great asset for this role

Role and Responsibilities:

• Provide first-line HR support and manage employee and manager enquiries through a case management system.
• Manage end-to-end HR administration, including onboarding, transfers, promotions, employee changes and terminations.
• Maintain accurate employee records and process HR transactions using Workday.
• Administer employee benefits, absence records and exit processes across EMEA.
• Support right-to-work checks, visas, work permits and background screening.
• Investigate HR data discrepancies, produce reports and support regular data audits.
• Work closely with Payroll, Legal, Employee Relations, Global Mobility and other HR teams.
• Maintain HR process documentation, SOPs and knowledge base materials.
• Identify opportunities to improve HR processes, systems and employee experience.