Human Resources Administrator

Language Matters Company; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Language Matters Company in London is seeking an experienced HR Shared Services Specialist to broaden their knowledge across the full employee lifecycle within a large international organisation.

Joining the EMEA HR Shared Services team, you will support onboarding, HR data, leave, exits, compensation and benefits, with full onboarding and training provided.

Qualifications

• 2–5 years of HR Shared Services or HR Operations experience.
• Experience with Workday and a case management platform (ideally ServiceNow).
• Experience supporting onboarding, HR data, benefits, absence or exit administration.
• Strong Excel skills (pivot tables, lookups) and meticulous attention to detail.

Responsibilities

• Act as first point of contact for employees, managers and HR colleagues on onboarding, leave, benefits, employee data, and HR policies.
• Manage HR cases through ServiceNow and escalate complex queries to HR, Payroll, Employee Relations, Legal as needed.
• Process Workday transactions (new hires, transfers, promotions, compensation changes, absence, reporting line changes, terminations).
• Coordinate onboarding, right-to-work checks, visas, work permits, background screening, leave and exit administration.
• Audit employee data, investigate discrepancies and contribute to process improvements and HR knowledge materials.

Skills

HR Shared Services

Client focus

Attention to detail

Proactive attitude

Tools

Workday

ServiceNow

Excel

Job description

• Human Resources and Recruitment, Pharmaceutical, Medical and Scientific

An excellent opportunity for an experienced HR Shared Services Specialist to broaden their knowledge across the full employee lifecycle within a large international organisation.

Our client operates across multiple global markets and is known for its purposeful work, inclusive culture and commitment to professional development. Joining its EMEA HR Shared Services team, you will support employees and managers across onboarding, HR data, leave, exits, compensation and benefits.

This HR Shared Services Specialist position provides genuine variety and exposure to different EMEA countries, HR processes and internal stakeholder groups. Full onboarding and training will be provided.

Responsibilities

• Act as a first point of contact for employees, managers and HR colleagues, resolving queries relating to onboarding, leave, benefits, employee data, and HR policies.
• Manage HR cases through ServiceNow, escalating complex enquiries to HR, Payroll, Employee Relations, Legal and specialist teams when required.
• Process accurate Workday transactions, including new hires, transfers, promotions, compensation changes, absence, reporting-line changes and terminations.
• Coordinate onboarding, right-to-work checks, visas, work permits, background screening, leave, benefits and exit administration.
• Audit employee data, investigate discrepancies and contribute to process improvements, Workday testing, SOPs, and HR knowledge materials.

Profile

• Between two and five years of HR Shared Services or HR Operations experience.
• Practical experience with Workday and a case management platform, ideally ServiceNow.
• Experience supporting onboarding, HR data, employee benefits, absence or exit administration.
• Strong Excel skills, including pivot tables and lookup functions, with excellent attention to detail.
• A proactive, customer-focused approach and the confidence to manage complex tasks with limited supervision.
• Knowledge of EMEA employment practices and benefits would be valuable. An HR qualification, an additional EMEA language or experience using AI within HR operations would also be advantageous.

What’s on offer

• A 12-month contract within an international EMEA HR Shared Services function.
• Broad experience across multiple HR Shared Services areas rather than one specialist process.
• Full onboarding and training support.
• Regular collaboration with HR, Payroll, Global Mobility, Total Rewards and Employee Relations teams.
• Hybrid working, with three days per week required onsite.

3rd Floor, 9 Irving Street, London, WC2H 7AH