HR Administrator (EMEA)

ISR Recruitment Ltd; Uxbridge; Hybrid; GBP 32,000 - 41,000; Full time

Job summary

ISR Recruitment Ltd. is seeking an organised HR Administrator for the EMEA Shared Service Centre in Stockley Park, Uxbridge, with remote-working two days per week. The 12-month contract offers a hands-on role supporting onboarding, data management, benefits and exits across EMEA.

You will work within a global HR Operations team, handling inquiries, maintaining records in Workday, and driving process improvements while ensuring accuracy, confidentiality and strong stakeholder collaboration.

Qualifications

• Minimum 2+ years' experience within HR Shared Services/HR Operations.
• Proven experience managing onboarding and offboarding processes.
• Strong working knowledge of Workday or a similar IT system (essential).
• Experience using ServiceNow or similar case management systems.
• Experience supporting employee life cycle activities, including onboarding, employee data changes, benefits, absence and offboarding.
• Understanding of HR policies, employment practices and benefits across EMEA.
• Strong Microsoft Excel skills, including pivot tables and lookups.
• Excellent communication, organisational and problem-solving skills.
• High levels of accuracy, discretion and confidentiality.
• Ability to manage competing priorities and work effectively within a fast-paced, international environment.

Responsibilities

• Provide first-line HR support and manage employee and manager enquiries through a case management system.
• Manage end-to-end HR administration, including onboarding, transfers, promotions, employee changes and terminations.
• Maintain accurate employee records and process HR transactions using Workday.
• Administer employee benefits, absence records and exit processes across EMEA.
• Support right-to-work checks, visas, work permits and background screening.
• Investigate HR data discrepancies, produce reports and support regular data audits.
• Work closely with Payroll, Legal, Employee Relations, Global Mobility and other HR teams.
• Maintain HR process documentation, SOPs and knowledge base materials.
• Identify opportunities to improve HR processes, systems and employee experience.

Skills

HR Shared Services

Onboarding

Offboarding

Workday

ServiceNow

HR Policies

Excel Pivot

Communication

Discretion

Prioritisation

Education

HR qualification

CIPD qualification

Job description

• HR Administrator (EMEA Shared Service Centre)
• Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week)
• 12-month contract (initially)
• c£23 per hour (via PAYE) or c£30 per hour (via Umbrella)

The Opportunity:

We are seeking an organised and proactive HR Shared Services Specialist to join a busy EMEA HR Operations team, providing comprehensive HR administration and employee support across the full employee life cycle.

Working within a global HR Shared Services environment, you will act as a key point of contact for employees, managers and HR colleagues, managing HR queries and transactions across onboarding, employee data management, compensation and benefits, absence management and employee exits.

This is an excellent opportunity for an HR professional looking to develop their experience within a global HR Shared Services function.

Skills and Experience:

• Minimum 2+ years' experience within HR Shared Services/HR Operations
• Proven experience managing onboarding and offboarding processes
• Strong working knowledge of Workday or a similar IT system (essential)
• Experience using ServiceNow or similar case management systems
• Experience supporting employee life cycle activities, including onboarding, employee data changes, benefits, absence and offboarding.
• Understanding of HR policies, employment practices and benefits across EMEA.
• Strong Microsoft Excel skills, including pivot tables and lookups.
• Excellent communication, organisational and problem-solving skills.
• High levels of accuracy, discretion and confidentiality.
• Ability to manage competing priorities and work effectively within a fast-paced, international environment.
• A qualification in Human Resources or CIPD qualifications, along with additional EMEA language skills and experience with AI-enabled HR processes would be very useful for this role.

Language Requirement:

• Familiarity with another European language would be a great asset for this role

Role and Responsibilities:

• Provide first-line HR support and manage employee and manager enquiries through a case management system.
• Manage end-to-end HR administration, including onboarding, transfers, promotions, employee changes and terminations.
• Maintain accurate employee records and process HR transactions using Workday.
• Administer employee benefits, absence records and exit processes across EMEA.
• Support right-to-work checks, visas, work permits and background screening.
• Investigate HR data discrepancies, produce reports and support regular data audits.
• Work closely with Payroll, Legal, Employee Relations, Global Mobility and other HR teams.
• Maintain HR process documentation, SOPs and knowledge base materials.
• Identify opportunities to improve HR processes, systems and employee experience.