HubSpot Automation Lead: CRM, AI & Ops (Hybrid London)

Capital on Tap; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A fintech company in Greater London is seeking a HubSpot Administrator to enhance CRM operations. The role involves optimising HubSpot for customer-facing teams, implementing AI solutions, and developing training programs. Ideal candidates should have 2-5 years of CRM experience, strong technical skills, and ability to work in a hybrid environment. This position offers a range of benefits and opportunities for personal and professional growth.

Benefits

Private Healthcare

Worldwide travel insurance

Anniversary Rewards

Salary Sacrifice Pension Scheme

28 days holiday

Annual Learning and Wellbeing Budget

Enhanced Parental Leave

Cycle to Work Scheme

Season Ticket Loan

6 free therapy sessions per year

Dog Friendly Offices

Free drinks and snacks

Qualifications

• 2-5 years of experience managing and optimising a CRM platform with HubSpot experience being a plus.
• Comfortable with CRM administration including custom objects, workflow automation, and integrations.
• Track record of using a CRM to improve operational efficiency and enhance customer experiences.
• Practical experience with AI applications within a CRM is a plus.
• Strong analytical skills and communication abilities.
• Ability to manage multiple projects and meet deadlines.
• Self-motivated and proactive individual.

Responsibilities

• Be the in-house expert for HubSpot, enhancing its use within the company.
• Identify opportunities to improve workflows and automate tasks.
• Explore and implement AI solutions within HubSpot.
• Handle technical troubleshooting and data integrity.
• Develop training programs and create dashboards.
• Stay updated on HubSpot features and CRM best practices.

Skills

CRM Management

Technical Proficiency

Efficiency Improvement

AI Implementation

Analytical Skills

Project Management

Proactive Problem Solving

Agility & Adaptability

Job description

A fintech company in Greater London is seeking a HubSpot Administrator to enhance CRM operations. The role involves optimising HubSpot for customer-facing teams, implementing AI solutions, and developing training programs. Ideal candidates should have 2-5 years of CRM experience, strong technical skills, and ability to work in a hybrid environment. This position offers a range of benefits and opportunities for personal and professional growth.