HR Shared Services

Cameron Kennedy; Greater London; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Six-month contract

Dynamic HR team environment

Job summary

Cameron Kennedy is seeking an HR Shared Services Specialist for a six-month contract based in South West London/Surrey. The role focuses on delivering high-quality HR services across the employee lifecycle, involving onboarding, offboarding, and HR systems support.

You'll triage queries, maintain records with GDPR compliance, and implement process improvements, while leveraging Dayforce to manage data and generate insights. A strong customer-facing, detail-oriented approach is essential.

Qualifications

• Experience in a busy HR environment with the ability to give advice across HR topics.
• Strong knowledge of HR policies, procedures and employment legislation.
• Experience triaging and managing employee matters with good judgement.
• Proficiency with Dayforce for data management, reporting and analytics.
• Excellent communication, influencing and stakeholder management skills.
• Ability to manage competing priorities and high-volume workloads.

Responsibilities

• Lead onboarding and pre-employment activities including offer documentation and Right to Work checks.
• Manage offboarding processes including resignation administration and exit documentation.
• Triage queries from HR shared mailboxes and escalate when necessary.
• Maintain accurate employee records and lifecycle changes in HR systems with GDPR compliance.
• Support delivery of HR processes to ensure a consistent, high-quality employee experience.

Skills

Communication

Influencing

Stakeholder management

Tools

Dayforce

Job description

HR Shared Services Specialist Overview

We are seeking a highly motivated and detail-oriented HR Shared Services Specialist to join our team on a six-month contract. Based in South West London/Surrey, this role offers an exciting opportunity to contribute to the delivery of a high-quality HR service that supports managers and employees throughout the employee lifecycle. The position is ideal for a professional with a strong background in HR operations, systems, and continuous improvement initiatives.

Contract Duration:

Six Months
Location: SW London/Surrey
Rate: £18 – £20 per hour

Responsibilities

As an HR Shared Services Specialist, you will play a pivotal role in ensuring a seamless and efficient HR service. Key responsibilities include:

• Leading onboarding and pre-employment activities, including offer documentation, contract generation, pre-employment screening, and Right to Work compliance checks.
• Managing offboarding processes, including resignation administration, system updates, and exit documentation.
• Triaging and responding to queries from HR shared mailboxes, escalating as necessary.
• Maintaining accurate employee records and processing lifecycle changes in HR systems, ensuring GDPR compliance.
• Supporting the delivery of HR processes to ensure a consistent and high-quality employee experience.

HR Operations & Administration

• Leading onboarding and pre-employment activities, including offer documentation, contract generation, pre-employment screening, and Right to Work compliance checks.
• Managing offboarding processes, including resignation administration, system updates, and exit documentation.
• Triaging and responding to queries from HR shared mailboxes, escalating as necessary.
• Maintaining accurate employee records and processing lifecycle changes in HR systems, ensuring GDPR compliance.
• Supporting the delivery of HR processes to ensure a consistent and high-quality employee experience.

HR Triage & Employee Support

• Acting as the first point of contact for employees and managers, providing accurate advice on HR policies, procedures, and employment-related matters.
• Supporting managers in addressing routine employee issues, assessing risks, and escalating when necessary.
• Building strong relationships with stakeholders to deliver a professional, customer-focused HR service.
• Identifying trends in queries and recommending process improvements.

HR Systems

• Supporting the implementation and development of HR systems and digital solutions.
• Assisting with data migration, cleansing, validation, and system mapping to ensure data integrity.
• Participating in User Acceptance Testing (UAT) and providing feedback to improve system functionality.
• Creating and maintaining user guidance materials and supporting the adoption of new systems.

Continuous Improvement

• Contributing to the optimisation of HR systems, workflows, and digital tools to enhance operational effectiveness.
• Reviewing and maintaining HR procedures and documentation to ensure compliance and efficiency.

Qualifications

To excel in this role, you should possess the following:

Essential:

• Proven experience in a busy HR environment, providing advice and support across a range of HR matters.
• Strong understanding of HR policies, procedures, and employment legislation.
• Experience in assessing, triaging, and managing employee matters with sound judgment.
• Proficiency in using Dayforce, including managing employee data, generating reports, and providing data analysis.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to manage competing priorities and high-volume workloads with attention to detail.

Desirable:

• Experience in supporting HR systems implementation and continuous improvement initiatives.

Day-to-Day

• Managing onboarding and offboarding processes.
• Responding to HR queries and providing first-line advice.
• Updating and maintaining HR systems and employee records.
• Collaborating with stakeholders to ensure a positive employee experience.
• Supporting the development and optimisation of HR systems and processes.

Benefits

• Competitive hourly rate of £18 – £20 per hour.
• Opportunity to work in a dynamic and collaborative environment.
• Gain valuable experience in HR systems and continuous improvement initiatives.
• Enhance your skills in a professional and supportive setting.