HR Operations Partner

Churchill Services; Milton Keynes; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Employee ownership

33 days leave including holidays

Enhanced maternity, paternity & sick

24/7 online GP & wellbeing support

Volunteering days

Lots of training & development

Wellbeing & Inclusion initiatives

Job summary

Churchill Services is seeking an experienced HR Operations Partner to provide expert Employee Relations and operational HR support across the Transport division. This hands-on role requires navigating a fast-paced, unionised environment and partnering with operational managers to deliver consistent people practices.

You will lead complex ER cases, drive organisational change, and build capability in managers while collaborating across HR, Recruitment and L&D.

Qualifications

• Proven HR experience in a fast-paced, commercial environment.
• Strong Employee Relations expertise, with commercially focused advice.
• Experience partnering with operational leaders to drive people outcomes.
• Experience supporting organisational change, restructures and TUPE.

Responsibilities

• Act as trusted HR partner to operational managers across the Transport division.
• Lead complex Employee Relations cases with compliance to legislation and policy.
• Coach managers to build capability in people management.
• Support organisational change initiatives and TUPE activity.
• Collaborate with HR, Recruitment and L&D to deliver joined-up people solutions.

Skills

Employee Relations

HR Advisory

Stakeholder Management

Change Management

Communication & Coaching

Negotiation & Problem-solving

Education

CIPD Level 5

Job description

Location: Hybrid role with national travel

Package: Competitive salary + car allowance

We're looking for an experienced HR Operations Partner to join our HR team, providing expert Employee Relations and operational HR support across our growing Transport division.

This is an excellent opportunity for a hands-on HR professional who thrives in a fast-paced, unionised environment. Working closely with operational managers, you'll provide expert guidance on complex employee relations matters, support organisational change activity, and help drive consistent people management practices across the division.

Reporting to the Head of HR, you'll be part of a supportive Employee Relations team, collaborating with colleagues across the wider People & Culture function. Supporting a growing division with ongoing national mobilisations, you'll work closely with operational managers, providing expert Employee Relations advice and practical HR support to help drive operational success.

As a HR Operations Partner you'll be:

• Acting as a trusted HR partner to operational managers, providing expert advice and guidance across a broad range of people matters.
• Leading complex Employee Relations cases, ensuring compliance with employment legislation, company policies and best practice.
• Building strong stakeholder relationships and influencing positive people and business outcomes across the division.
• Coaching and developing managers, building capability, confidence and consistency in people management practices.
• Supporting organisational change initiatives, including restructures, redundancies, TUPE activity and performance improvement programmes.
• Working collaboratively across HR, Recruitment and Learning & Development to deliver joined-up people solutions, support talent development and drive continuous improvement.

As a HR Operations Partner you'll have:

• Proven HR experience within a fast-paced, commercial environment.
• Strong Employee Relations expertise, including managing complex cases and providing commercially focused advice aligned to employment legislation and HR best practice.
• Experience partnering with operational leaders, influencing stakeholders and driving positive people outcomes.
• Experience supporting organisational change, including restructures, redundancy consultations and TUPE activity.
• Excellent communication, coaching, negotiation and problem-solving skills, with the ability to build capability in others.
• CIPD Level 5 qualified (or working towards), with a full UK driving licence and willingness to travel nationally.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help..

Please note: A basic DBS check is required for this role