HR Operations Partner

Churchill Services; Orpington; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

33 days leave including bank holidays

Employee-owned structure

Training, development & apprenticeship

Volunteer days annually

Wellbeing & Inclusion initiatives

Car allowance

Job summary

Churchill Services is seeking an experienced HR Operations Partner to deliver expert employee relations and operational HR support across the Chequers division. You will report to the Head of HR and partner with operational teams to guide complex cases, drive change initiatives and shape the people agenda in a fast-growing, compliant environment.

The role requires CIPD Level 5 (or progress toward Level 7), a full UK driving licence and willingness to travel nationally.

Qualifications

• Proven HR experience in a fast-paced environment.
• Strong Employee Relations expertise and employment law knowledge.
• Experience partnering with operational leaders and driving people outcomes.

Responsibilities

• Act as trusted HR partner to operational managers across the division.
• Lead and support complex Employee Relations cases with compliance.
• Coach managers to build capability and consistency in people management.
• Support organisational change, restructures, TUPE, and performance programmes.
• Collaborate with HR, Recruitment, L&D and TUPE to deliver people solutions.

Skills

Employee relations

Stakeholder management

Coaching & development

Change management

Communication & negotiation

Education

CIPD Level 5

CIPD Level 7

Job description

Location: Orpington, Kent (BR6) with national travel
Package: Competitive salary + car allowance

We're looking for an experienced HR Operations Partner to join our growing HR team, providing expert employee relations and operational HR support across our specialist social housing division, Chequers.

This is an exciting opportunity to play a key role within a fast-paced and highly compliant environment, supporting a business experiencing significant growth and change. Working closely with operational leaders and as part of a wider HR function, you'll help drive positive change, improve people practices, and deliver proactive HR solutions that support business objectives.

Reporting to the Head of HR, you'll partner with operational teams to provide expert guidance on complex employee relations matters, lead change initiatives, support organisational development, and help shape the people agenda across the division.

As a HR Operations Partner you'll:

• Act as a trusted HR partner to operational managers, providing expert advice and guidance across a broad range of people matters.
• Lead and support complex Employee Relations cases, ensuring compliance with employment legislation, company policies and best practice.
• Build strong stakeholder relationships, influencing positive outcomes and supporting operational success across the division.
• Coach and develop managers, building capability, confidence and consistency in people management.
• Support organisational change initiatives, including restructures, redundancies, TUPE activity and performance improvement programmes.
• Work collaboratively with colleagues across HR, Recruitment, Learning & Development and TUPE to deliver effective people solutions and support talent development

As a HR Operations Partner you'll have:

• Proven HR experience within a fast-paced, commercial environment.
• Strong Employee Relations expertise, including managing complex cases and providing commercially focused advice aligned to employment legislation and HR best practice.
• Experience partnering with operational leaders, influencing stakeholders and driving positive people outcomes.
• Experience supporting organisational change, including restructures, redundancy consultations and TUPE activity.
• Excellent communication, coaching, negotiation and problem-solving skills, with the ability to build capability in others.
• CIPD Level 5 qualified (or working towards), with a full UK driving licence and willingness to travel nationally.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help..

Please note: An enhanced DBS check is required for this role

Key Qualifications

• CIPD HR Level 5
• CIPD HR Level 7

Keywords

HR Operations PartnerEmployee Relations ResilientResourcefulDedicated