HR Operations Admin - People Services (6-Month FTC)

Adelphi Group; Metropolitan Borough of Solihull; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

McCann is seeking a People Services Administrator in Solihull with hybrid working arrangements. The role supports the HR Operations Centre of Excellence, handling first-line administrative duties for our UK agencies and collaborating with Agency People Teams, Talent Acquisition and Shared Services.

You will handle onboarding, offboarding, data entry, reporting, payroll and benefits support, and strive to improve processes and self-service capabilities while maintaining excellent service levels.

Qualifications

• High level of attention to detail.
• Experience in a HR Operations role / confidence with HRIS systems.
• A passion for continuous process improvement.
• Good understanding of MS Office, with Word as a minimum and willingness to learn new systems.
• Customer-focused attitude with excellent communication skills and a commitment to high-quality service.

Responsibilities

• Respond to incoming queries with signposting and standard responses.
• Support onboarding, offboarding and employment changes including drafting terms and processing letters and updating staff files.
• Run standard monthly reports and support audits and staff records.
• Assist payroll and benefits administration and escalate queries as needed.
• Develop knowledge in HR policies and participate in training and development opportunities.

Skills

Attention to detail

HR Operations experience

Process improvement

MS Office

Customer-focused

Tools

Workday

Job description

McCann is seeking a People Services Administrator in Solihull with hybrid working arrangements. The role supports the HR Operations Centre of Excellence, handling first-line administrative duties for our UK agencies and collaborating with Agency People Teams, Talent Acquisition and Shared Services.

You will handle onboarding, offboarding, data entry, reporting, payroll and benefits support, and strive to improve processes and self-service capabilities while maintaining excellent service levels.