HR Helpdesk Administrator

Wolseley Group; Warwick; Hybrid; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Maternity leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley Group is seeking an HR Helpdesk Administrator in Warwick to support the full employee lifecycle, handle HR queries, and coordinate payroll and recruitment administration.

The role is full-time, 40 hours weekly, Monday to Friday, with hybrid work 2 days per week after an initial training period. Strong communication, organisation, and HR systems knowledge are essential, with opportunities for career development.

Qualifications

• Excellent written and verbal communication skills
• Strong organisational skills and ability to prioritise in a fast-paced environment
• Positive, team-oriented mindset with willingness to learn and collaborate
• Experience in HR, recruitment, administration, or customer service is desirable; Workday knowledge is advantageous

Responsibilities

• Support the full employee lifecycle from onboarding to leaver processes
• Act as a key contact for HR queries, providing timely, professional support
• Coordinate HR processes including benefits administration, payroll support, recruitment admin, and documentation
• Ensure data accuracy and compliance through regular HR system audits and policy administration

Skills

Communication skills

Organisational skills

Team player

HR systems knowledge

Tools

Workday

Job description

Salary:

Up to £26,690 + Bonus + Excellent Benefits

HR Helpdesk Administrator – Warwick – Support Functions

So, who are we?

We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• and access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a HR Helpdesk Administrator based in Warwick you’ll be responsible for:

• Supporting the full employee lifecycle, from onboarding and contract administration through to employee changes and leaver processes.
• Acting as a key point of contact for HR queries, providing timely and professional support to employees, managers, and stakeholders.
• Coordinating a range of HR processes including benefits administration, family leave, payroll support, recruitment administration, and employee documentation.
• Ensuring data accuracy and compliance through regular HR system audits, record maintenance, right to work checks, and administration of HR policies and procedures.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am – 5.00pm working 2 days a week from home after an initial training period

And here’s what we’d like you to have:

• Excellent written and verbal communication skills, with the confidence to support employees and managers across a variety of HR queries.
• Strong organisational skills and the ability to prioritise competing demands in a fast-paced, customer-focused environment.
• A positive, team-oriented mindset with a willingness to learn, collaborate, and contribute to the success of the wider HR team.
• Experience in HR, recruitment, administration, or customer service is desirable, with knowledge of Workday or other HR systems considered an advantage.