HR Helpdesk Administrator

Wolseley UK Limited; Warwick; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus potential

Enhanced maternity/adoption leave

Discounts (online & high street)

Healthcare (free access)

YuLife app

Cycle to Work

And more

Job summary

Wolseley UK Limited in Warwick is seeking a HR Helpdesk Administrator to support the full employee lifecycle, from onboarding to leaver processes. Based in Warwick, you will be the first line for HR queries, delivering timely, professional guidance to employees and managers.

This full-time role offers 40 hours per week, with two days per week from home after an initial training period, a generous benefits package, and opportunities to develop HR skills within a leading trade merchant.

Qualifications

• Excellent written and verbal communication skills.
• Strong organisational abilities to manage multiple HR tasks.
• Team-oriented mindset with willingness to learn and collaborate.
• Experience in HR, recruitment, or administration is desirable; familiarity with HR systems helps.

Responsibilities

• Support the full employee lifecycle, from onboarding to leaver processes.
• Respond to HR queries from employees and managers with timely, professional support.
• Coordinate benefits administration, payroll support, and HR documentation.
• Ensure data accuracy and compliance through regular HR system audits.

Skills

Communication

Organisation

Teamwork

HR systems

Tools

Workday

Job description

Salary and Benefits

Salary: £26,695 + Bonus + Excellent Benefits

HR Helpdesk Administrator – Warwick – Support Functions

About Us

We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Benefits

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more

Contract and Location

As a HR Helpdesk Administrator based in Warwick you’ll be responsible for:

• Supporting the full employee lifecycle, from onboarding and contract administration through to employee changes and leaver processes.
• Acting as a key point of contact for HR queries, providing timely and professional support to employees, managers, and stakeholders.
• Coordinating a range of HR processes including benefits administration, family leave, payroll support, recruitment administration, and employee documentation.
• Ensuring data accuracy and compliance through regular HR system audits, record maintenance, right to work checks, and administration of HR policies and procedures.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am – 5.00pm working 2 days a week from home after an initial training period

Requirements

• Excellent written and verbal communication skills, with the confidence to support employees and managers across a variety of HR queries.
• Strong organisational skills and the ability to prioritise competing demands in a fast‑paced, customer‑focused environment.
• A positive, team‑oriented mindset with a willingness to learn, collaborate, and contribute to the success of the wider HR team.
• Experience in HR, recruitment, administration, or customer service is desirable, with knowledge of Workday or other HR systems considered an advantage.

Join Us

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award‑winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.