HR Coordinator - Peterborough

Thinkways Software Technologies Pvt. Ltd.; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A software solutions firm is seeking an HR Assistant to enhance the employee experience by managing HR queries and overseeing various HR processes. The ideal candidate must be detail-oriented and able to handle high volumes of work while supporting internal audits and maintaining accurate HR records. This position is based in Peterborough, Stoke-on-Trent, Chesterfield, or Manchester.

Benefits

Supportive and inclusive team environment

Opportunities for career growth

Qualifications

• Experience managing HR queries and overseeing HR processes.
• Proven track record of maintaining accuracy in administrative tasks.
• Able to work independently with minimal supervision.

Responsibilities

• First point of contact for HR queries.
• Creating offer letters and contracts for new starters.
• Managing parental leave and exit interviews.
• Keeping HR records accurate and up to date.

Skills

Experience in HR or a busy administrative role

Ability to handle high volumes of work accurately

Strong organisational skills

Confidence using HR systems and Microsoft Office

Proactive and positive mindset

Job description

Overview

Do you thrive in a busy, people-focused environment where organisation and attention to detail really matter? Were looking for an HR Assistant to help us deliver a seamless employee experience across the full HR lifecycle.

This role is based at one of our sites in Peterborough, Stoke-on-Trent, Chesterfield, or Manchester so youll need to be within commuting distance of one of these locations.

Responsibilities

The role As the first point of contact for HR queries through our ticketing system, youll make sure colleagues receive clear, timely and accurate responses. Youll be involved in every stage of the employee journey, with responsibilities including:

• Creating offer letters and contracts for new starters, plus handling payroll changes
• Coordinating promotions, internal transfers, and flexible working requests
• Managing parental leave administration and preparing employee relations documents
• Overseeing leaver processes, including exit interviews and references
• Keeping HR records and files up to date and accurate
• Completing regular HR system tasks (daily, weekly, and monthly)
• Assisting with internal and external audits
• Suggesting improvements to our processes and ensuring FCA compliance
• Providing general administrative support across the HR function

Collaboration is key, youll work closely with HR Business Partners and Employee Relations to keep everything running smoothly.

What youll bring

Were looking for someone who can balance efficiency with care and precision. Youll need:

• Experience in HR or a busy administrative role
• Proven ability to handle high volumes of work without losing accuracy
• Strong organisational skills and attention to detail
• Confidence using HR systems and Microsoft Office (Word, Excel, PowerPoint)
• A proactive, positive mindset and the ability to work on your own initiative

What we offer

In return, youll join a supportive and inclusive team where youll have the chance to grow your HR skills and take your career to the next level. If youre keen to make a difference and develop within HR, wed love to hear from you.

About this opportunity

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers.