HR Casework Specialist — Local Authority

Confidential; Essex; On-site; GBP 23,000 - 32,000; Full time

Job summary

Confidential in Essex is seeking an experienced HR Support Administrator to provide professional, timely HR case management support to managers and employees. This on-site role initially requires full-time commitment, with a gradual reduction as training completes.

The position offers PAYE at 20 per hour and a focus on accurate handling of HR cases in line with policies and employment law. You will help ensure compliance, resolve a range of employee relations issues and support the continuous

Qualifications

• Experience in a local authority, district council or borough council.
• Strong understanding of HR policies, procedures and case management.
• Knowledge of employment legislation related to HR casework.
• Awareness of confidentiality and data protection requirements.

Responsibilities

• Provide professional, timely and accurate HR case management support to managers and employees.
• Ensure compliance with statutory requirements and council policies in HR handling.
• Resolve a wide range of employee relations cases and escalate complex matters when needed.
• Support HR processes, guidance and systems to enable self-service and improve customer experience.

Skills

Local authority experience

HR case management

Employment legislation knowledge

Confidentiality & data protection

Customer-focused service

Job description

Confidential in Essex is seeking an experienced HR Support Administrator to provide professional, timely HR case management support to managers and employees. This on-site role initially requires full-time commitment, with a gradual reduction as training completes.

The position offers PAYE at 20 per hour and a focus on accurate handling of HR cases in line with policies and employment law. You will help ensure compliance, resolve a range of employee relations issues and support the continuous