HR Support Administrator

Casanovas Recruitment Solutions; Maldon; On-site; GBP 23,000 - 32,000; Full time

Job summary

Casanovas Recruitment Solutions in Maldon is seeking an experienced HR Support Administrator for a temporary 2-month contract. The role is on-site initially, with training provided, focusing on HR casework and employee relations.

You will manage cases, provide guidance to managers, ensure data protection, and maintain confidential records using HR systems. Local authority/public sector background preferred; strong organisational skills required.

Qualifications

• Experience in HR case management and employee relations.
• Strong understanding of HR policies, procedures and employment law.
• Ability to handle sensitive information with discretion.
• Proficient in Microsoft Office and HR systems.

Responsibilities

• Act as a first point of contact for managers and employees regarding HR casework and enquiries.
• Manage and progress HR cases in line with policies and employment legislation.
• Provide clear guidance to managers on employee relations matters.
• Identify risks and escalate complex or sensitive cases.
• Maintain confidential employee records using HR systems and case management tools.
• Ensure compliance with data protection and statutory obligations.
• Manage multiple cases, prioritising workloads and meeting deadlines.
• Collaborate with HR colleagues to resolve queries efficiently.
• Identify recurring issues and contribute to process improvements.

Skills

HR case management

Employee relations

Data protection

Policy knowledge

Attention to detail

Communication skills

Discretion & professionalism

MS Office

Job description

HR Support Administrator – Temporary

Location: Maldon, Essex

Pay Rate: £20.00 per hour PAYE

Contract: Temporary, 2 months

Working Pattern: Full-time, initially office-based

Closing Date: 21st October 2026

About the Role

We are currently recruiting for an experienced HR Support Administrator to join a busy HR team on a temporary 2-month contract.

This is an excellent opportunity for someone with a background in HR case management, ideally within a local authority or public sector environment, who can provide professional, accurate and timely support to managers and employees.

You will play an important role in supporting employee relations matters, ensuring HR policies and procedures are applied consistently, and helping deliver an efficient, customer-focused HR service.

Please note that this role will initially require you to be based on-site full-time while you complete training, with the potential for this to reduce once you are fully trained.

Key Responsibilities

• Act as a first point of contact for managers and employees regarding HR casework and people-related enquiries.
• Manage and progress HR cases in line with policies, procedures and employment legislation.
• Provide clear, practical guidance to managers on employee relations and people management matters.
• Identify potential risks and escalation complex or sensitive cases where appropriate.
• Maintain accurate and confidential employee records using HR systems and case management tools.
• Ensure compliance with data protection requirements and relevant statutory obligations.
• Manage multiple cases simultaneously, prioritising workloads and meeting agreed deadlines.
• Work collaboratively with HR colleagues and wider teams to resolve queries efficiently.
• Identify recurring issues and contribute to improvements in HR processes, guidance and service delivery.

About You

To be successful in this role, you will have:

• Previous experience working within a local authority, district council or borough council.
• Experience in HR, people services or a similar customer-focused support role.
• A good understanding of HR policies, procedures and employment legislation.
• Experience managing HR casework, employee relations matters and competing priorities.
• The ability to provide accurate guidance and recognise when issues need to be escalated.
• Excellent organisational skills and strong attention to detail.
• Confident written and verbal communication skills.
• The ability to handle sensitive and confidential information with discretion and professionalism.
• Experience using HR systems, case management tools and Microsoft Office, including Word, Excel and Outlook.
• A proactive, adaptable and collaborative approach, with a commitment to delivering a high-quality service.