HR Assistant

Caring Homes Group; Colchester; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Caring Homes Group is seeking a People Assistant for a 9-month fixed term contract in Colchester, Essex. The role supports the HR team with absence management, benefits administration and employee lifecycle tasks.

You will handle confidential information, assist with flexible working requests and help with HR documentation while ensuring compliance with policies and employment legislation. A caring, professional approach is essential.

Qualifications

• Previous experience in an HR Administration or HR Assistant role.
• Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
• Good understanding of HR policies, procedures and employment legislation.
• Confident and approachable communication style to build relationships with employees and managers.

Responsibilities

• Support absence management and maintain records.
• Manage benefits information and assist colleagues with queries.
• Provide day-to-day administrative support across the employee lifecycle.
• Assist with flexible working requests and ensure timely processing in line with policy.
• Coordinate monthly awards and maintain records of recognition.
• Ensure HR processes comply with policies and legislation.
• Handle confidential employee information with discretion.
• Prepare and issue HR documents and correspondence.
• Support managers and employees with general HR queries.

Skills

Attention to detail

Communication skills

Relationship building

Time management

Education

CIPD Level 3 (desirable)

Job description

People Assistant (9 Month Fixed Term Contract) - Colchester, Essex - £ Per Annum

• Supporting absence management and maintaining accurate records, working closely with managers and the wider people team.
• Taking ownership of the our benefits system, including maintaining accurate employee information and supporting colleagues with access and queries.
• Providing day-to-day administrative support to the HR team across all areas of the employee lifecycle.
• Supporting employees with flexible working requests, liaising with managers to ensure requests are considered and processes within the required timescales, in line with company policy and employment legislation.
• Supporting the administration with a number of different monthly awards, coordinating with managers and relevant teams along with maintaining accurate records of awards and employee recognition.
• Helping to ensure HR processes are followed consistently and in line with company policies and employment legislation.
• Maintaining confidentiality and discretion when handling sensitive employee information.
• Preparing and issuing HR documentation, including confirmation letters and other employee correspondence.
• Providing support to employees and managers with general HR queries, escalating more complex matters to the appropriate colleague within the people team.
• Keep up to date with relevant employment legislation and supporting the HR team to ensure processes remain compliant.

• Previous experience in an HR Administration or HR Assistant Role, with a good understanding of the core HR processes.
• Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
• A good understanding of HR policies, procedures and employment legislation.
• A confident and approachable communication style, with the ability to build positive relationships with employees and managers at all levels.
• Level 3 CIPD is desirable but not essential.
• A caring, professional approach that reflects the values of Caring Homes Group