HR Assistant

Caring Homes Group Ltd; Colchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free DBS & Blue Light Card

Employee assistance program

Free parking

Apprenticeship opportunities

Ongoing professional development

Job summary

Caring Homes Group in Colchester is seeking an HR Assistant to support our people processes and ensure a welcoming, compliant workplace for our residents and teams.

You will provide accurate HR administration, assist with absence management, benefits, and employee documentation, and help managers with flexible working requests. The role offers apprenticeship opportunities and ongoing professional development in a supportive environment.

Qualifications

• Previous experience in an HR Administration or HR Assistant role.
• Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
• A good understanding of HR policies, procedures and employment legislation.
• Confident and approachable communication style with employees and managers at all levels.
• CIPD Level 3 is desirable but not essential.

Responsibilities

• Supporting absence management and maintaining accurate records with the people team.
• Taking ownership of the benefits system and assisting colleagues with queries.
• Providing day-to-day administrative support across the employee lifecycle.
• Assisting with flexible working requests and ensuring timely processing.
• Coordinating monthly awards and maintaining accurate records of recognition.
• Ensuring HR processes follow policy and employment legislation.
• Maintaining confidentiality of sensitive employee information.
• Preparing HR documents and correspondence for staff and managers.
• Supporting managers and employees with general HR queries and escalation when needed.
• Keeping up to date with relevant employment legislation and compliance.

Skills

Attention to detail

Communication skills

HR policy knowledge

Education

Level 3 CIPD (desirable)

Job description

The following content displays a map of the jobs location - Colchester

Job Reference caringhomesgroup/TP/71/3453

Contract Type:

Fixed Term

Working Hours:

Monday - Friday

Location:

Colchester

Closing Date:

13/10/2026

Job Category:

Support Office

Home Name:

Caring Homes Group Limited

• Monday - Friday - 5 days per week in the office
• 9 Month Fixed Term Contract

At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create – and this includes our support tam. We’re a family.

Join Caring Homes Group in a role that truly supports the care we deliver. As our HR Assistant, you will play a vital part in supporting our people processes, helping to ensure our colleagues feel valued and supported. You will provide accurate, professional, and responsive HR support while helping us maintain a positive, inclusive workplace where our teams can continue to provide high-quality, compassionate care to our residents. Your attention to detail, approachable nature and passion for helping others will make a real difference.

• Competitive salary and benefits package.
• Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
• A supportive and inclusive work environment.
• Free DBS & Blue Light Card
• Employee assistance program for personal and professional support
• Free parking

Responsibilities

• Supporting absence management and maintaining accurate records, working closely with managers and the wider people team.
• Taking ownership of the our benefits system, including maintaining accurate employee information and supporting colleagues with access and queries.
• Providing day-to-day administrative support to the HR team across all areas of the employee lifecycle.
• Supporting employees with flexible working requests, liaising with managers to ensure requests are considered and processes within the required timescales, in line with company policy and employment legislation.
• Supporting the administration with a number of different monthly awards, coordinating with managers and relevant teams along with maintaining accurate records of awards and employee recognition.
• Helping to ensure HR processes are followed consistently and in line with company policies and employment legislation.
• Maintaining confidentiality and discretion when handling sensitive employee information.
• Preparing and issuing HR documentation, including confirmation letters and other employee correspondence.
• Providing support to employees and managers with general HR queries, escalating more complex matters to the appropriate colleague within the people team.
• Keep up to date with relevant employment legislation and supporting the HR team to ensure processes remain compliant.

Ideal Candidate

• Previous experience in an HR Administration or HR Assistant Role, with a good understanding of the core HR processes.
• Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
• A good understanding of HR policies, procedures and employment legislation.
• A confident and approachable communication style, with the ability to build positive relationships with employees and managers at all levels.
• Level 3 CIPD is desirable but not essential.
• A caring, professional approach that reflects the values of Caring Homes Group