HR Operations Assistant 12 month Fixed Term Contract

CMS UK; West of England; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working policy

Generous bonus scheme

Private medical insurance

Up to 25 days holiday (rising with ten

Enhanced parental leave

Job summary

CMS UK is seeking an HR Operations Assistant to provide operational support across the employee lifecycle and HR processes, ensuring accurate records and timely documentation while delivering a consistently high standard of service across the HR function.

You will work with HR colleagues and managers, handling case work, data integrity, and process improvements in a collaborative, hybrid working environment.

Qualifications

• Strong numerical and analytical skills.
• Excellent attention to detail and high accuracy with data and employee records.
• Strong organisational skills with ability to manage competing priorities.
• Clear written and verbal communication skills.
• Ability to work independently while collaborating with colleagues.
• Good judgement and discretion handling confidential information.

Responsibilities

• Provide guidance and administrative support on employee lifecycle activities (job changes, secondments, contract extensions, terminations, absence management).
• Support family leave processes, flexible working and health referrals.
• Assist with international transfers, right-to-work checks and compliance tasks.
• Maintain accurate employee records and timely HR documentation.
• Prepare letters, forms, calculations and correspondence related to lifecycle events.
• Coordinate meetings, manage case documentation and support HR Business Partnering and Employee Relations.

Skills

Numerical skills

Attention to detail

Organisational skills

Communication

Independent but collaborative

Discretion with confidential data

Tools

HR systems

Job description

The HR Operations Assistant provides operational support across employee lifecycle activities and HR processes, helping managers and employees navigate change with confidence. This role plays an important part in ensuring employee data, records and documentation are managed accurately, and that processes are delivered consistently and in line with policy. Working closely with HR colleagues, managers and employees, the postholder supports a wide range of people-related activities, contributing to an efficient and responsive HR service.

What you’ll do

• Provide guidance and administrative support to managers and employees on employee lifecycle activities, including job changes, secondments, fixed‑term contract extensions, terminations and absence management.
• Support family leave processes, flexible working arrangements and occupational health referrals.
• Assist with international transfers, right‑to‑work checks and compliance‑related activities.
• Maintain accurate employee records and ensure HR documentation is completed in a timely manner.
• Prepare letters, forms, calculations and correspondence relating to employee lifecycle events.
• Coordinate meetings, manage case documentation and support HR Business Partnering and Employee Relations activity.
• Liaise with colleagues across HR, payroll and other departments to ensure processes are completed accurately and efficiently.
• Contribute to cyclical HR activity and continuous improvement initiatives within the HR function.

What you’ll bring

Essential

• Strong numerical and analytical skills.
• Excellent attention to detail and a high level of accuracy when working with data and employee records.
• Strong organisational skills with the ability to manage competing priorities effectively.
• Clear written and verbal communication skills.
• The ability to work independently while collaborating effectively with colleagues.
• Good judgement and discretion when handling confidential and sensitive information.

Desirable

• Experience supporting employee lifecycle administration within an HR environment.
• Experience supporting family leave, absence management, occupational health, flexible working or right‑to‑work processes.
• Experience using HR systems and working with employee records, payroll reports or data reconciliations.
• Experience coordinating meetings, maintaining HR case documentation or supporting Employee Relations activity.

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

Benefits

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.