HR and Quality Improvement Administrator

NHS Jobs; Poole; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

NHS Jobs in Poole is seeking an HR and Quality Improvement Administrator to support HR administration, recruitment and staff wellbeing. You will manage end-to-end recruitment, payroll liaison, DBS checks, and maintain confidential personnel records.

You will coordinate absence management, occupational health referrals, training and appraisals, and assist with quality improvement activities and significant events learning.

Responsabilidades

• Coordinate recruitment from advertisement to appointment, including interviews, references, DBS checks, contracts and induction.
• Arrange new starter IT access and relevant systems; coordinate contract amendments and signatures.
• Maintain confidential personnel records and provide guidance on routine HR procedures, escalating complex matters as needed.
• Record daily staff absences, provide absence reports to managers and liaise with payroll.
• Coordinate Occupational Health referrals and follow up outstanding actions.
• Arrange Display Screen Equipment assessments and relevant risk assessments; issue eye care vouchers.
• Coordinate twice-yearly training and appraisals, update records and monitor completion.
• Attend HR forums and ensure learning from complaints and significant events is communicated.
• Coordinate staff wellbeing initiatives and administrative tasks including uniform orders and rota checks.

Descripción del empleo

HR and Quality Improvement Administrator

HR Administration and Recruitment Coordinate recruitment from advertisement to appointment, including interview arrangements, references, DBS checks, pre-employment checks, contracts and induction. Arrange new starter access to IT and relevant systems. Coordinate contract amendments, obtain signatures, update personnel records and notify payroll of relevant changes. Calculate annual leave entitlements annually and when contractual or employment changes occur, including part-year calculations. Coordinate leaver processes, including resignation acknowledgements, final annual leave calculations, payroll notifications, system access removal, exit interviews and the return of equipment and uniforms. Maintain accurate and confidential personnel records and provide guidance on routine HR procedures, referring complex employment matters to the appropriate manager or legal adviser. Liaise with external legal advisers on relevant matters as required. Workforce Compliance and Absence Management Maintain staff compliance records, including annual DBS declarations and relevant professional registration checks, such as NMC and GMC registrations. Ensure required documentation is recorded and updated on relevant systems. Record daily staff absences, issue return-to-work forms and monitor absence levels against agreed review triggers. Provide managers with absence reports and guidance on absence categories and paid or unpaid arrangements in accordance with organisational policies. Prepare and submit monthly absence reports to payroll. Coordinate Occupational Health referrals, including pre-employment Hepatitis B referrals, and follow up outstanding actions. Arrange Display Screen Equipment assessments and relevant risk assessments, including those relating to maternity, stress and lone working. Issue eligible staff with eye care vouchers following the relevant DSE assessment. Training, Appraisals and Staff Development Coordinate twice-yearly face-to-face Basic Life Support training and maintain relevant training records. Coordinate appraisal and one-to-one administration, including issuing forms, processing completed documentation and updating personnel records. Monitor outstanding clinical supervisions, follow up with staff and managers, and ensure completed records are signed and filed. Produce and circulate monthly reports to team leads covering absence, training, appraisals, one-to-ones and clinical supervision. Follow up outstanding actions and highlight relevant issues to managers. Quality Improvement, Complaints and Significant Events Manage the complaints inbox, ensuring correspondence are reviewed, recorded and progressed in accordance with organisational procedures. Log complaints on the relevant system, acknowledge receipt and respond to correspondence where appropriate, escalating issues to the appropriate manager. Coordinate the recording and monitoring of significant events and associated learning outcomes. Attend and take minutes at six-weekly Learning Outcomes Meetings, maintaining accurate records of discussions, decisions and agreed actions. Monitor follow-up actions and communicate relevant learning to appropriate staff and managers. Help ensure complaints, significant events and learning outcomes are documented and progressed within agreed timescales, supporting organisational learning and continuous improvement. Staff Wellbeing and General Administration Act as Wellbeing Champion, attending regular learning sets and promoting relevant wellbeing information and resources to staff. Coordinate uniform orders and maintain records of uniform and equipment allocation and return. Check the rota weekly, publish it on the PCN information page and update templates following staffing or contractual changes. Research and arrange ad hoc orders for diaries, equipment and other organisational requirements. Attend HR forums to maintain awareness of relevant employment updates and communicate changes to the appropriate manager. Undertake other reasonable duties appropriate to the role.