HR Administrator: Onboarding, Payroll & HR Ops

Confidential; Tipton; On-site; GBP 21,000 - 30,000; Full time

Job summary

Doocey Group is seeking an HR Administrator in Tipton to support the HR Officer and broader business across the employee lifecycle. You will liaise between Payroll, HR, supervisors, managers, and employees to ensure smooth communication and timely resolution of requests.

You will also provide essential administrative support across all people processes. The role emphasizes handling confidential information, maintaining HR records, and contributing to ongoing process improvements within a

Qualifications

• Professional, approachable demeanor and strong relationship-building skills.
• Excellent verbal and written communication.
• Able to handle confidential information with discretion.
• Strong organisational and time-management abilities.

Responsibilities

• Act as the first point of contact for HR and payroll queries, ensuring resolution within HR SLAs.
• Support reception with overflow calls and provide reception cover when required.
• Manage HR inboxes and maintain effective communication across the business.
• Keep HR trackers, employee records and HR systems accurate and up to date.
• Support the onboarding, induction and offboarding of employees.
• Prepare employment contracts, offer letters and contractual amendments.
• Coordinate IT access, system setup and ID badge creation for new starters.
• Liaise with managers regarding starters, leavers, absences and pay changes.
• Schedule interviews and support recruitment activities.
• Communicate onboarding requirements and conduct Right to Work checks.
• Coordinate training activities and maintain training records.
• Attend HR meetings, take minutes and distribute actions as required.
• Support careers fairs, recruitment events and work experience placements.
• Assist with employee engagement initiatives and company events.
• Provide administrative support, including reporting, filing and correspondence.
• Support the continuous improvement of HR processes and services.
• Ensure compliance with company policies, procedures and relevant legislation.
• Provide cover for HR colleagues and contribute to team objectives.

Skills

Interpersonal skills

Communication

Confidentiality

Organisation

Time management

Deadline oriented

Professional demeanor

Education

GCSE or equivalent

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

Doocey Group is seeking an HR Administrator in Tipton to support the HR Officer and broader business across the employee lifecycle. You will liaise between Payroll, HR, supervisors, managers, and employees to ensure smooth communication and timely resolution of requests.

You will also provide essential administrative support across all people processes. The role emphasizes handling confidential information, maintaining HR records, and contributing to ongoing process improvements within a