HR Administrator

Allscreens Nationwide Ltd; Shrewsbury; On-site; GBP 20,000 - 26,000; Full time

Job summary

Allscreens Nationwide Ltd in the United Kingdom is seeking a dedicated HR Administrator to support our client’s fast-paced HR team in Telford. The role covers transactional HR tasks, processes and employee life cycle activities, with Monday-Friday hours and hybrid working options.

The successful candidate will have administrative experience with strong customer service, be able to multitask, and learn quickly.

Qualifications

• Experience in an administrative role with a strong customer service focus.
• Interest in starting a career in HR and learning quickly.
• Ability to multitask and prioritise workload in a fast paced environment.

Responsibilities

• Manage transactional HR activity using workflows and instructions within set timelines.
• Handle employee leave requests and changes to personal or work conditions.
• Proactively seek solutions and share findings with the HR team.
• Maintain clear audit trails in the HR case management system.
• Ensure governance of HR data using document management tools.
• Provide guidance on HR policies and processes to employees.
• Communicate effectively to manage customer expectations.

Skills

Customer service

Administrative experience

HR support

Multitasking

Tools

HR case management system

Job description

Monday-Friday, 9am-5pm. Hybrid working available

We are working with an established client based in Telford; they are looking to for a HR Administrator to join their fast-paced HR team. They are looking for an individual to support the wider HR function, effectively supporting the business and employees by managing and completing transactional HR activity in line with the employee life cycle. This is a great opportunity for someone who is interested in getting started in a career in HR, as well as someone looking to build on their existing HR experience.

Responsibilities and duties will include, but not limited to:

• Managing transactional HR activity using workflows and instructions, ensuring completion within process timelines
• Employee Leave (e.g. parental)
• Requests for Change (e.g. personal changes or work conditions)
• Proactively seeking out solutions to unique requests/ issues and sharing knowledge and findings with the wider HR team
• Ensuring clear audit trails by using clear and concise notes within the HR case management system.
• Ensuring governance & compliance of HR data through the use of document management systems and tools.
• Offering guidance & sign posting employees in regard to HR policies and processes.
• Managing customer expectations using the most appropriate method of communication.

Skills and Experience

To be considered for this excellent opportunity you will have previous experience within an administrative role where providing excellent customer service is a priority; previous HR experience would be advantageous but not essential. The ideal candidate will thrive working in a fast-paced environment; be good at multitasking and be able to prioritise your own workload. You will be able to work to timescales to manage people’s expectations. Full training on processes and knowledge will be provided

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.