Housing & Welfare Officer for Asylum Services

Mears Group; Tees Valley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave plus bankholidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Company Vehicle and Fuel Card

Access to EAP Counselling sessions

Job summary

Mears Group in Sunderland is seeking a Housing Support Officer to help asylum seekers with their Home Office right-to-work applications. You will provide practical and emotional support, monitor wellbeing, and maintain accurate records for compliance.

You will manage a portfolio of homes, coordinate move-ins/outs, ensure safety standards, work with partners, and travel between sites. A full UK driving licence is required, and roles include out-of-hours on-call duties.

Qualifications

• Support asylum seekers throughout their application process and safeguarding needs.
• Provide practical and emotional support to individuals and families.
• Identify needs and put in place support packages to promote independence.
• Carry out risk assessments and maintain accurate records for audits and compliance.
• Work with vulnerable client groups, including those with mental health needs or challenging behaviours.

Responsibilities

• Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
• Provide practical and emotional support to individuals and families.
• Identify needs and put in place support packages to promote independence.
• Work with vulnerable client groups, including those with mental health needs or challenging behaviours.
• Carry out risk assessments and maintain accurate records for audits and compliance.
• Communicate effectively with colleagues, service users, local authorities, and partner organisations.
• Maintain professional boundaries while being approachable, empathetic, and supportive.
• Work independently, showing resilience and initiative.
• Flexible and willing to travel between sites.
• Hold a full UK driving licence.

Job description

Mears Group in Sunderland is seeking a Housing Support Officer to help asylum seekers with their Home Office right-to-work applications. You will provide practical and emotional support, monitor wellbeing, and maintain accurate records for compliance.

You will manage a portfolio of homes, coordinate move-ins/outs, ensure safety standards, work with partners, and travel between sites. A full UK driving licence is required, and roles include out-of-hours on-call duties.