Housing Triage & Advice Advisor

Arun District Council; Littlehampton; Sur place; GBP 36 000 - 38 000; Plein temps

Résumé du poste

Arun District Council in Littlehampton is seeking a Housing Adviser to provide a high-quality first point of contact for customers seeking housing advice and assistance. The role supports homelessness prevention through triage, customer engagement and partnerships and will work in line with the Housing Act 1996, Homelessness Reduction Act 2017 and Renters' Rights Act.

This fixed-term contract is for 12 months, 37 hours per week, based at the Arun Civic Centre.

Qualifications

• All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, or disability.
• Contract is fixed term for 12 months.
• Teams follow CIH professional standards for housing services.

Responsabilités

• To provide a high-quality first point of contact for customers seeking housing advice and assistance.
• To support the prevention and relief of homelessness through effective triage, customer engagement and partnership working in accordance with the Housing Act 1996, Homelessness Reduction Act 2017 and Renters' Rights Act.
• You'll be expected to deliver resident-focused services, maintain your professional competence, promote inclusive behaviours, and contribute to continuous service improvement.
• The role profile located at the bottom of this advert details the main duties of the job, as well as the behaviours, competencies and professional standards that will be assessed during the recruitment process.
• Please note that this is a fixed term opportunity; with a likely duration of 12 months.

Description du poste

Arun District Council in Littlehampton is seeking a Housing Adviser to provide a high-quality first point of contact for customers seeking housing advice and assistance. The role supports homelessness prevention through triage, customer engagement and partnerships and will work in line with the Housing Act 1996, Homelessness Reduction Act 2017 and Renters' Rights Act.

This fixed-term contract is for 12 months, 37 hours per week, based at the Arun Civic Centre.