Housing Tenancy & Voids Coordinator

Apricus Resourcing Ltd; Leicester Forest East; On-site; GBP 25,000 - 26,000; Full time

Job summary

Apricus Resourcing Ltd invites applications for a Housing Sustainment Officer to support a social enterprise provider in Leicester. The role sits in a tenancy team, coordinating tenancy management, rent collection, and income assurance.

It requires managing voids, ensuring safety compliance, and maintaining property standards across supported accommodation. The role offers a 37.5-hour week on an ongoing contract with a 12-week initial period before potential permanency.

Qualifications

• Knowledge and practice in housing and tenancy management in relation to statutory obligations.
• Track record in effective tenancy management, particularly voids and arrears management.
• Understanding of Housing Benefit regulations and welfare reform.
• Plans and prioritises effectively. Good time management and organisation.
• An ability to manage risk effectively.

Responsibilities

• Effectively work for the efficient turnaround of void properties to ensure quick re-let.
• Coordinate tenancy management and rent collection, ensuring income is received.
• Ensure supported accommodation is available in line with local KPIs.
• Oversee basic cleaning and room turnaround tasks as needed.
• Support residents to maintain cleanliness of communal and personal space.
• Ensure properties are let to high standards and monitor for damage, abandonment or misuse.
• Adhere to Gas Safety checks and ensure residents understand obligations.
• Ensure furnishings and Welcome Packs are available for new lets.
• Order replacement furniture and maintain inventory at re-let and check at exit.

Skills

Tenancy management

Housing Benefit regs

Time management

Risk management

Job description

Apricus Resourcing Ltd invites applications for a Housing Sustainment Officer to support a social enterprise provider in Leicester. The role sits in a tenancy team, coordinating tenancy management, rent collection, and income assurance.

It requires managing voids, ensuring safety compliance, and maintaining property standards across supported accommodation. The role offers a 37.5-hour week on an ongoing contract with a 12-week initial period before potential permanency.