Housing Tenancy & Support Officer - Hybrid

Durham County Council; Seaham; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid working where applicable

Job summary

Durham County Council is recruiting to support residents living in council housing. You will deliver day-to-day tenancy management and practical support to help tenants sustain stable, independent homes and improve outcomes for vulnerable households.

The role involves working with families and individuals who require housing assistance, with a commitment to safeguarding and promoting welfare. This post may involve hybrid working where applicable.

Qualifications

• Experience delivering tenancy management and practical housing support to tenants.
• Knowledge of current housing legislation and regulatory requirements.
• Ability to work with vulnerable residents to maintain stable tenancies.
• Good communication and interpersonal skills when dealing with diverse households.

Responsibilities

• Deliver day-to-day tenancy management services to residents in Durham County Council Housing.
• Support tenants to sustain independent, stable homes and access appropriate services.
• Work in partnership with other housing and social care teams to meet residents' needs.

Skills

Tenancy management

Vulnerable people support

Housing legislation knowledge

Education

NVQ Level 3 or equivalent

Job description

Durham County Council is recruiting to support residents living in council housing. You will deliver day-to-day tenancy management and practical support to help tenants sustain stable, independent homes and improve outcomes for vulnerable households.

The role involves working with families and individuals who require housing assistance, with a commitment to safeguarding and promoting welfare. This post may involve hybrid working where applicable.