Housing Support Specialist

Abri; Bishopstoke; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Pension up to 10%

Retail discounts

Life assurance 5x salary

Parental leave

Health & wellbeing

Electric car scheme

Personal development

Colleague recognition

Flexible working

Free eye tests

Cycle to Work

Job summary

Abri is seeking a Housing Assistant to join our team. You will help customers with tenancy and neighbourhood enquiries, providing administrative support and ensuring a positive experience in every interaction.

The role involves working with Housing Partners across the organization, coordinating actions behind the scenes, and handling tenancy requests while supporting community activities. We value helpfulness, clear communication, and a customer-focused approach.

Qualifications

• Enjoy helping others and be customer-focused.
• Confident communication skills with customers.
• Organised and adaptable, able to manage a varied workload.
• Detail-oriented and accurate in completing tasks.

Responsibilities

• Assist customers with tenancy and neighbourhood enquiries.
• Provide excellent administrative support and ensure consistent service.
• Coordinate actions with Housing Partners and teams to resolve issues.
• Process tenancy requests and support neighbourhood activities.

Skills

Customer service

Administrative support

Job description

Abri is seeking a Housing Assistant to join our team. You will help customers with tenancy and neighbourhood enquiries, providing administrative support and ensuring a positive experience in every interaction.

The role involves working with Housing Partners across the organization, coordinating actions behind the scenes, and handling tenancy requests while supporting community activities. We value helpfulness, clear communication, and a customer-focused approach.