Housing Support Coordinator

Abri; Yeovil; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

Pension contributions up to 10%

Retail discounts

Life assurance 5x salary

Flexible working

Cycle to Work scheme

Job summary

Abri is seeking a Housing Assistant to help customers with tenancy and neighbourhood enquiries, provide administrative support, and ensure every interaction is positive and consistent.

You’ll work with Housing Partners and cross-functional teams to resolve issues and keep operations running smoothly behind the scenes, staying organised and adaptable to a varied workload.

If you enjoy helping others and delivering great service, apply to join a team committed to making homes and communities better.

Qualifications

• Experience helping customers with tenancy and neighbourhood enquiries.
• Provide accurate administrative support and processing.
• Confident communicator with a customer-focused approach.
• Organised and able to manage a varied workload.

Responsibilities

• Assist customers with tenancy and neighbourhood enquiries.
• Provide admin support and coordinate administrative tasks.
• Support Housing Partners and teams across the business.
• Contribute to delivering a positive, consistent customer experience.

Skills

Customer service

Admin support

Communication

Organised

Job description

Abri is seeking a Housing Assistant to help customers with tenancy and neighbourhood enquiries, provide administrative support, and ensure every interaction is positive and consistent.

You’ll work with Housing Partners and cross-functional teams to resolve issues and keep operations running smoothly behind the scenes, staying organised and adaptable to a varied workload.

If you enjoy helping others and delivering great service, apply to join a team committed to making homes and communities better.