Housing Support Partner

Abri View All Jobs; Greater London; On-site; GBP 23,000 - 29,000; Part time

Job summary

Abri is recruiting a Housing Support Partner to join us on a permanent basis for 25 hours per week, based in our London office in Emily House. You will support customers to maintain wellbeing and tenancy safety, helping homes stay safe and well managed in a busy housing environment.

You will manage a caseload, engage with customers, and use your people skills to resolve tenancy issues while working as part of a fast-paced, supportive team committed to delivering high-quality housing support.

Qualifications

• Enthusiasm and a can-do attitude to support customers.
• Good interpersonal skills to engage with customers and resolve tenancy issues.
• Confident and assertive when handling difficult conversations.

Responsibilities

• Support a caseload of customers with housing-related needs and maintain wellbeing within their tenancy.
• Engage with customers to ensure their voices are heard and involved in decisions.
• Work in a fast-paced team and uphold high standards of safety and property management.

Job description

Housing Support Partner - Part Time

Abri View all jobs

• North Kensington, West London
• £26,068 per year
• Permanent
• Part-time

12 hours ago

We're passionate about what we do and determined our customers continue to receive a service that is second to none throughout their tenancies.

We are delighted to be recruiting for a Housing Support Partner to join us on a permanent basis for 25 hours per week.

Based out of our London office in Emily House, you'll ensure our customers' wellbeing remains at the heart of everything we do. It's our priority that they are supported throughout their tenancy and their homes remain safe and managed to the highest standard.

No two days will be the same in this role so enthusiasm, a can-do attitude, and a genuine passion for always going the extra mile will be essential as you'll take ownership of supporting a caseload of customers with housing related support needs engaging with and involving our customers wherever possible, so they know their voices are being heard.

You'll have the confidence and assertiveness to engage with customers, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to their tenancy. This is a fast paced role within a supportive, close working team and promises to be hugely rewarding for the right candidate.

This is a fantastic opportunity to join a team as committed as you are to making a huge difference in the lives of our customers.

To learn more about the ins and outs of the job, be sure to take a look at the job description below.

INDABRI

Abri is a large housing provider who owns and manages more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
• We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at.

#s1-Gen

We're passionate about what we do and determined our customers continue to receive a service that is second to none throughout their tenancies.

We are delighted to be recruiting for a Housing Support Partner to join us on a permanent basis for 25 hours per week. Based out of our London office in Emily House, you'll ensure our customers' wellbeing remains at the heart of everything we do. It's our priority that they are supported throughout their tenancy and their homes remain safe and managed to the highest standard. No two days will be the same in this role so enthusiasm, a can-do attitude, and a genuine passion for always going the extra mile will be essential as you'll take ownership of supporting a caseload of customers with housing related support needs engaging with and involving our customers wherever possible, so they know their voices are being heard. You'll have the confidence and assertiveness to engage with customers, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to their tenancy. This is a fast paced role within a supportive, close working team and promises to be hugely rewarding for the right candidate. This is a fantastic opportunity to join a team as committed as you are to making a huge difference in the lives of our customers. To learn more about the ins and outs of the job, be sure to take a look at the job description below.

INDABRI Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
• We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs. More information about Abri and our strategic objectives can be found at .