Housing Support Officer - Temporary Accommodation (Hybrid)

Woking Borough Council; Woking; Hybrid; GBP 26,100 - 31,900; Full time

Benefits offered by this job

Flexible benefits package

Training and development opportunities

Impactful community role

Job summary

A local government authority in Woking is seeking a Temporary Accommodation Officer to deliver essential housing management services. You will manage temporary accommodation sites, support residents in becoming tenancy-ready, and ensure compliance with safety regulations. The ideal candidate will have experience in housing or social work, strong communication skills, and flexibility for evening/weekend work. The role offers a competitive salary of approximately £29,000 plus benefits and opportunities for professional development.

Qualifications

• Experience in housing, social work, or community care essential.
• Strong communication and conflict resolution skills required.
• Understanding of safeguarding vulnerable groups is necessary.
• Proactive customer-focused approach expected.
• Full driving licence and flexibility to work evenings/weekends.

Responsibilities

• Manage temporary accommodation sites ensuring safety and compliance.
• Support residents to become tenancy-ready.
• Monitor repairs, cleanliness, and fire safety.
• Collaborate with contractors and external agencies.
• Engage residents in shaping future housing services.

Skills

Experience in housing, social work, or community care

Strong communication skills

Conflict resolution skills

Understanding of safeguarding

Customer-focused approach

Job description

A local government authority in Woking is seeking a Temporary Accommodation Officer to deliver essential housing management services. You will manage temporary accommodation sites, support residents in becoming tenancy-ready, and ensure compliance with safety regulations. The ideal candidate will have experience in housing or social work, strong communication skills, and flexibility for evening/weekend work. The role offers a competitive salary of approximately £29,000 plus benefits and opportunities for professional development.