Housing & Support Officer

Transform Housing; Guildford; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading community support organization in Guildford is seeking a Housing & Support Officer to empower clients in their independence. The role includes supporting day-to-day client activities, managing housing tasks, and fostering professional relationships. Ideal candidates will have experience working with vulnerable individuals. The position offers a salary of £26,750 pa plus benefits such as flexible working options and training opportunities.

Benefits

28 days annual leave

Defined contribution pension scheme

Training and development opportunities

Interest-free staff loans

Flexible working options

Life assurance cover

Qualifications

• Ability to develop professional relationships with clients.
• Ability to manage time and deliver outcomes.
• Experience working with vulnerable people.

Responsibilities

• Support clients to achieve their goals and live independently.
• Conduct housing management tasks including rent collection and maintenance reporting.
• Empower clients to resolve their problems.

Skills

Non-judgmental professional relationships

Time management

Computer literacy (Excel, Word, Outlook)

Job description

Housing & Support Officer

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills?

In this role you will work as part of a team and support clients on a day-to‑day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.

You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.

If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you.

Every day is different in this varied and fulfilling role.

Salary– £26,750 pa + on call allowances + benefits

Location– Guildford

Full time– 37 hours per week

About you

You will be reflecting Transform’s values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately.

A little more about your core tasks as a Housing & Support Officer :

Ability to develop non-judgmental professional relationships with clients

The ability to manage your own time, delivering outcomes, meeting deadlines

Computer literacy (Excel, Word, Outlook and the Internet)

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.

Our benefits are great too and include :

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest‑free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may also have experience in the following : Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector, etc

REF-(Apply online only)