Housing & Support Officer

TN United Kingdom; Gloucester; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a passionate Housing and Support Officer to join their Elmbridge Team. This role is perfect for someone who thrives on empowering others and wants to make a meaningful difference in the lives of vulnerable individuals. You will provide high-quality support to clients, helping them navigate challenges and achieve their goals. With a focus on flexibility and professional development, this organization values its employees and offers a supportive environment. If you are excited about making a positive impact, this opportunity is for you!

Benefits

28 days annual leave

Interest-free staff loans

Life assurance cover

Flexible working hours

Qualifications

• Ability to develop supportive relationships with clients.
• Strong time management skills to meet deadlines.

Responsibilities

• Act as a keyworker to clients, helping them achieve independence.
• Support clients with repair issues and rent arrears.

Skills

Non-judgmental professional relationships

Time management

Problem-solving

Education

Enhanced DBS check

Full valid driving licence

Job description

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“I genuinely look forward to going to work on a Monday – how many people can say that!” – Alex, Housing & Support Officer

Why not be like Alex and join us as our next Housing and Support Officer and make a difference!

Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.

Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.

If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.

Salary – £26,000 per annum plus benefits

Full time – average 39 hrs per week on a shift basis (to be discussed at interview)

What You'll Be Doing

You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.

A little more about your day as a Housing & Support Officer:

• Act as a keyworker to clients, helping them achieve their goals and live independently.
• Family mediation and support, bringing families back together.
• Working with a community of professionals to support the right outcomes.
• Problem solving together and debriefs sharing our experiences and learning as a team.
• Support clients with repair issues and repayment agreements for rent arrears.
• Carry out room inspections, health and safety checks and making rooms homely for new residents.

It is an exciting time to our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know!

Why not find out more about the Elmbridge Team by watching this.

For an informal discussion about the role please email to arrange a call to discuss the post further or apply directly.

What You'll Need

To be successful in this role, you will need:

• Ability to develop non-judgmental professional relationships with clients.
• The ability to manage your own time, delivering outcomes, meeting deadlines.
• An Enhanced DBS check (to be completed by us, upon successful application).
• A full valid driving licence and use of your own car for business purposes.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we’ll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.

Why work at Transform

Transform is a place where everyone is valued.We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

What's Next

At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you!

If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.