Housing Support Keyworker - Flexible, Impactful Role

Transform Housing; Reigate; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

28 days annual leave

Wellbeing day

Pension scheme

Training and development opportunities

Staff loans

Flexible working options

Leave buy/sell scheme

Life assurance

Job summary

Transform Housing & Support is seeking a dedicated Housing Support Officer in Reigate to join a friendly team of around 15 colleagues. You will work with residents across Reigate and East Surrey, acting as a keyworker to help clients achieve independence and stability.

The role involves housing management tasks, including repair monitoring, rent arrears support and safety checks, and is supported by a comprehensive induction and ongoing development opportunities.

Qualifications

• Develop non-judgmental professional relationships with clients and manage time to deliver outcomes.
• Complete induction including online, in-person training and shadowing; after two years opportunities for further courses or qualifications.
• Must have a full driving licence and use of your own car for business purposes; Enhanced DBS check required before starting.

Responsibilities

• Acting as keyworker to clients, helping them achieve their goals and live independently
• Assisting with housing management activities, including repair monitoring, rent arrears support, and health and safety checks
• Preparing rooms for new residents by assembling furniture and clearing rooms

Skills

Time management

Relationship building

Non-judgmental approach

Job description

Transform Housing & Support is seeking a dedicated Housing Support Officer in Reigate to join a friendly team of around 15 colleagues. You will work with residents across Reigate and East Surrey, acting as a keyworker to help clients achieve independence and stability.

The role involves housing management tasks, including repair monitoring, rent arrears support and safety checks, and is supported by a comprehensive induction and ongoing development opportunities.