Housing Solutions Officer

Essential Employment; Pontypridd; On-site; GBP 34,000 - 38,000; Full time

Job summary

Essential Employment is seeking a Housing Solutions Officer in Pontypridd to support early intervention and homelessness prevention under the Housing (Wales) Act 2014. The postholder will deliver personalised housing advice, work with households at risk of homelessness, and negotiate with landlords to sustain accommodation where appropriate.

This is a full-time, temporary contract role paying £17.59 per hour PAYE.

Responsibilities

• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.

Job description

Housing Solutions Officer needed in Pontypridd,£17.59ph PAYE – Reference: OR112840

• The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014.
• Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so.

The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014. The postholder will focus on early intervention, working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes.

• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.
• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.

This is a full time role on a temporary contract basis.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.