Housing Solutions Officer

Insight Executive Group; East Midlands; On-site; GBP 39,000 - 41,000; Full time

Job summary

Insight Executive Group is recruiting a Housing Solutions Officer for an interim local authority role in Nottinghamshire. You will manage a caseload of customers who are homeless or at risk, provide expert housing advice, and ensure decisions comply with statutory requirements.

The role focuses on preventing homelessness, identifying suitable accommodation, and working with landlords and housing providers to achieve sustainable outcomes within statutory deadlines.

Qualifications

• Experience within a homelessness, housing options or housing solutions environment.

Responsibilities

• Assess homelessness applications and housing needs.
• Provide comprehensive housing advice and assistance.
• Undertake homelessness prevention and relief activity.
• Make statutory decisions under housing legislation.
• Identify suitable accommodation and sustainable housing solutions.
• Work with private landlords and housing providers.
• Maintain accurate case records and prepare statutory correspondence and decisions.
• Liaise with internal teams and external agencies to achieve positive outcomes.
• Meet deadlines and comply with Homelessness Reduction Act 2017 guidance.

Skills

Homelessness experience

Housing options

Legislation knowledge

Case management

Communication skills

Organisational skills

Job description

Housing Solutions Officer

Location: Nottinghamshire

Contract: Interim till recruited permanently

Hours: Full-time

Pay: £28-10 per hour Umbrella

We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire.

This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation.

The Role

As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements.

• Assessing homelessness applications and housing needs.
• Providing comprehensive housing advice and assistance.
• Undertaking homelessness prevention and relief activity.
• Making appropriate statutory decisions under relevant housing legislation.
• Identifying suitable accommodation and sustainable housing solutions.
• Working closely with private landlords, housing associations and other accommodation providers.
• Supporting vulnerable households and customers with complex needs.
• Maintaining accurate case records and preparing statutory correspondence and decisions.
• Managing a caseload effectively and working to relevant statutory and service deadlines.
• Liaising with internal teams and external agencies to achieve positive outcomes.
• Ensuring all decisions and actions comply with the Part 7, Homelessness Reduction Act 2017 and associated guidance.

About You

The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment.

• Previous experience working within a Housing Options/Homelessness service.
• Good knowledge of homelessness legislation and statutory duties.
• Experience assessing homelessness applications and making decisions.
• Strong written and verbal communication skills.
• The ability to manage a busy caseload independently.
• Experience working with vulnerable customers and complex cases.
• Excellent organisational and administrative skills.
• A professional, customer-focused approach.
• The ability to work effectively under pressure and meet deadlines.

Why Apply?

This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service.