Housing Solutions Officer

Adecco Portugal; Havering-Atte-Bower; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

A housing solutions role in Havering is offered through Adecco Group UK & Ireland. The position focuses on homelessness assessment, prevention and relief under relevant housing legislation, with responsibilities spanning advice, case management and inter-agency collaboration.

The role requires managing a caseload from initial contact to decision, securing private rented accommodation and preventing homelessness through negotiation and partnership working.

Qualifications

• Experience managing homelessness caseloads or housing options work.
• Knowledge of housing legislation and statutory duties.
• Ability to manage casework with accuracy and client focus.

Responsibilities

• Deliver homelessness assessments, prevention and relief under Housing Act provisions.
• Provide expert housing advice and statutory homelessness functions.
• Manage a caseload from initial contact to statutory decision.
• Secure private rented accommodation and sustain existing tenancies.
• Act as interface between tenants, landlords and council services.

Skills

Homelessness caseload

Housing options advice

Case management

Negotiation

Customer service

Job description

Client

Local Authority in Havering

Job Title

Housing Solutions Officer

Pay Rate

£22.41 an hour PAYE/ £29.25 UMB

Hours

36 Hours a week(Mon-Fri)

Duration

Initial 3 Month Contract

Location

Hybrid 2-3 days in the office; Dockside,Newham E16

Description

Private rented solutions and rent deposit scheme
Homelessness prevention, relief and main duty assessments and s184 decisions

KEY DUTIES

• To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws.
• To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law.
• To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner.
• To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working.
• To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support.

EXPERIENCE/KNOWLEDGE

• Experience managing homelessness, housing options, or other frontline housing caseloads.
• Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025.
• Experience making statutory housing decisions and preparing written notifications or case records.
• Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities.
  • Housing Act 1996 Parts VI and VII.
  • Homelessness Reduction Act 2017.
  • Homelessness Code of Guidance.
  • Landlord and tenant legislation.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.