Housing Solutions Advisor — Homelessness Prevention

Wychavon and Malvern Hills District Council; Pershore; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Excellent pension

Generous annual leave

Training programme

Onsite nursery

Discounted gym and swim

Health and wellbeing support

Cycle to Work

Employee discounts

Job summary

Wychavon and Malvern Hills District Council is recruiting a Homelessness Prevention Officer to help residents facing financial hardship secure housing support and avoid homelessness. You will work with Housing Options and Private Sector Housing teams, delivering financial guidance, eligibility assessments, and mediation with landlords.

The role requires strong communication, problem-solving and negotiation skills, and a commitment to improving outcomes for vulnerable households.

Qualifications

• Experience delivering financial support in housing and welfare settings.
• Ability to handle a complex caseload with homelessness risk.
• Knowledge of the welfare benefits system, including Universal Credit.
• Design eligibility for hardship funds to support those most in need.
• Deliver financial capability training and money management sessions.

Responsibilities

• Focus on homeless prevention and mediation with private landlords to keep households in their homes.
• Provide financial and housing advice to residents and partner organisations.
• Report outcomes quarterly and develop case studies for Senior Managers.

Skills

Persuasion

Negotiation

Communication

Problem solving

Financial advice

Education

Housing/welfare qualification

Job description

Wychavon and Malvern Hills District Council is recruiting a Homelessness Prevention Officer to help residents facing financial hardship secure housing support and avoid homelessness. You will work with Housing Options and Private Sector Housing teams, delivering financial guidance, eligibility assessments, and mediation with landlords.

The role requires strong communication, problem-solving and negotiation skills, and a commitment to improving outcomes for vulnerable households.