Housing Solutions Advisor: Assessment & Prevention

Triumph Consultants Limited; Huddersfield; Vor Ort; GBP 17.000 - 25.000; Vollzeit

Zusammenfassung

Triumph Consultants Limited is seeking a Housing Solutions Officer – Advice & Assessment to join their Housing Solutions Service. You will help prevent homelessness by providing advice, carrying out assessments and supporting customers.

Contract is initially 3 months, working across Dewsbury and Huddersfield Hubs HD1 2YZ. Pay rate: £15.31 per hour PAYE, hours per week: 37, Monday to Friday.

Qualifikationen

• Knowledge of housing and homelessness legislation and housing-related benefits.
• Experience delivering frontline services in a busy, customer-focused environment.
• Strong communication, negotiation and mediation skills.
• Ability to support customers with complex needs and challenging behaviours.
• Good IT, literacy and numeracy skills to maintain accurate records.

Aufgaben

• Carry out homelessness assessments and make appropriate decisions in line with legislation.
• Provide housing advice and guidance to customers facing homelessness.
• Work to prevent homelessness through early intervention and support.
• Maintain accurate case notes and prepare clear letters and emails.
• Work with internal and external partners to support customers and arrange temporary accommodation where needed.

Kenntnisse

Housing legislation knowledge

Frontline service experience

Communication skills

IT literacy

Jobbeschreibung

Triumph Consultants Limited is seeking a Housing Solutions Officer – Advice & Assessment to join their Housing Solutions Service. You will help prevent homelessness by providing advice, carrying out assessments and supporting customers.

Contract is initially 3 months, working across Dewsbury and Huddersfield Hubs HD1 2YZ. Pay rate: £15.31 per hour PAYE, hours per week: 37, Monday to Friday.