Frontline Housing Solutions Advisor

4Recruitment Services Ltd; West Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Job summary

4Recruitment Services Ltd is seeking a dedicated Housing Solutions Officer – Advice & Assessment to join a frontline housing service in Huddersfield. The role focuses on preventing homelessness through early intervention and delivering housing advice to customers at risk.

Essential requirements include knowledge of housing legislation, frontline service experience, and strong communication skills. Driving licence and travel to locations are desirable factors.

Qualifications

• Experience delivering a frontline service in a busy, demanding environment.
• Knowledge of housing and homelessness legislation is essential.
• Ability to communicate with compassion to a diverse range of customers.

Responsibilities

• Prevent homelessness through early intervention and assess statutory duties.
• Conduct homelessness assessments and make decisions per housing law.
• Deliver frontline services and provide advice to customers at risk of homelessness.
• Prepare written communications for customers and partners.
• Support individuals with complex needs and vulnerabilities.
• Assess housing needs per allocations policy.
• Maintain accurate case notes and records.
• Refer customers to temporary accommodation when needed.
• Provide guidance to internal teams and partner agencies.
• Undertake home visits when necessary.
• Ensure compliance with safeguarding and risk policies.

Skills

Communication

Negotiation

Problem solving

IT systems

Tools

Case management software

Job description

4Recruitment Services Ltd is seeking a dedicated Housing Solutions Officer – Advice & Assessment to join a frontline housing service in Huddersfield. The role focuses on preventing homelessness through early intervention and delivering housing advice to customers at risk.

Essential requirements include knowledge of housing legislation, frontline service experience, and strong communication skills. Driving licence and travel to locations are desirable factors.