Housing Property Officer - ABC12885

Aberdeen City Council; Aberdeen City; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government authority in Aberdeen is seeking a Housing Property Officer to deliver efficient lease processes and assist tenants in maintaining their tenancies. This role involves collaborating with various stakeholders to provide essential information and resources to residents. Applicants should have at least a Standard Grade or equivalent and demonstrated abilities in public service, communication, and record-keeping. The position is permanent and part-time, offering flexibility to adapt to individual working patterns.

Responsibilities

• Support the council in lease signing and termination processes.
• Assist tenants in sustaining tenancies by providing information and signposting services.
• Collaborate with colleagues and external partners.

Skills

Public service delivery

Autonomous working

Workload organization

Public interaction

Deadline management

Effective communication

Record keeping

Computer package proficiency

Education

Standard Grade or Equivalent

Tools

Microsoft Office

Job description

Job Purpose

Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location

Location:

Duration

Permanent, Part Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £31,505 per annum / £17.31 per hour))

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Role Overview

The Housing Property Officer involves supporting the Council deliver a place where all people can prosper by providing an efficient lease signing, termination, and void process to customers and colleagues. The Housing Property Officer will contribute to helping tenants and their families sustain their tenancies by working with the Housing and Support Officer, other colleagues and external partners. This will involve providing information to tenants and signposting them to services.

Postholder Minimum Requirements

• Standard Grade or Equivalent

Postholder Skills & Abilities

• Proven ability to deliver public services to required standards
• Proven ability to work autonomously and using own initiative
• Proven ability to organise and prioritise workload effectively
• Proven ability of dealing with the public in difficult, confrontational and sensitive situations
• Proven ability to work to challenging deadlines
• Proven ability to communicate effectively in both oral and written forms with a wide range of audience.
• Proven ability of good record keeping
• Proven ability to use a range of computer packages. Eg Microsoft office

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact [e-mail].

Armed Forces

We are a forces‑friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: [e-mail]. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Please note that eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs.