Housing Options Officer

Ashfield District Council; Nottingham; Presencial; GBP 28 000 - 36 000; Tempo integral

Resumo da oferta

Ashfield District Council in Nottinghamshire is seeking a Housing Options Officer to deliver a customer-focused advice and assessment service for households threatened with homelessness. You will assess housing and support needs in line with homelessness legislation and council policies to prevent or relieve homelessness.

You will interpret complex guidance, contribute to new practices and initiatives, and help increase take-up of housing options while minimising the use and cost of temporary

Qualificações

• Customer-focused, high-quality advice and assessment service for people threatened with homelessness or experiencing homelessness.
• Ability to interpret complex homelessness legislation and guidance.
• Contribute to development of new working practices and initiatives to prevent homelessness.

Responsabilidades

• Provide customer-focused advice and assessment for people threatened with homelessness or experiencing homelessness.
• Investigate customers' circumstances and assess housing and support needs in line with homelessness legislation, statutory guidance and Council policies to prevent or relieve homelessness.

Descrição da oferta de emprego

Do you want to make a real difference to the lives of residents in housing need? Do you have a passion for delivering excellent services to the community? If so, the Housing Options Officer role may be for you.

You will be responsible for providing a customer focused, high-quality advice and assessment service for people who are threatened with homelessness or are experiencing homelessness

The successful candidate will be responsible for ensuring customers' circumstances are investigated and their housing and support needs are assessed in accordance with the homelessness legislation, statutory guidance and the Council's policies and procedures with a view to prevent or relieve homelessness wherever possible.

To meet the requirements of this role, you must be able to interpret complex legislation and guidance, contribute positively to the development of new working practices and initiatives that help to prevent homelessness, increase the take-up of housing options and minimise the use and cost of temporary accommodation.

Ashfield is a great place to work where employees are valued. Benefits include a very generous holiday entitlement of up to 43 days per year including Bank Holidays, Local Government pension scheme and flexible working.

DBS check required.

For further information or to discuss the post contact Ian Scholes, Service Manager - Housing Options on 01623 457532.

Closing date: 1 November 2026

Interviews: 12 and 13 November 2026