Housing Options Officer

Hatched Recruitment Group; Chilton Polden; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Remote working

Travel for home visits

DBS check

Job summary

Hatched Recruitment Group is seeking an experienced Housing Options Officer to join a local authority team on a temporary basis. You will support people who are homeless or at risk of homelessness, providing housing advice, assessing applications and helping applicants secure suitable accommodation.

Key responsibilities include managing applications, assessing circumstances and developing housing plans, while maintaining records and collaborating with partners to secure appropriate housing.

Qualifications

• Experience in housing options or homelessness prevention.
• Knowledge of homelessness legislation and housing processes.
• Strong communication and case management skills.
• Ability to work with vulnerable applicants.
• Full driving licence and access to your own vehicle.
• Education to A-level or NVQ Level 4.

Responsibilities

• Manage homelessness and housing applications in line with relevant legislation.
• Assess applicants' circumstances and develop personalised housing plans.
• Provide advice on housing options, tenancy rights and homelessness prevention.
• Maintain accurate case records and make decisions within required timescales.
• Work with partner agencies, landlords and support services to find suitable accommodation.
• Refer vulnerable applicants to relevant support services where needed.

Skills

Housing options

Homelessness prevention

Case management

Communication

Organisation

Driving licence

Education

A-levels

NVQ Level 4

Job description

Housing Options Officer

We are looking for an experienced Housing Options Officer to join a local authority team on a temporary basis. You will support people who are homeless or at risk of homelessness, providing housing advice, assessing applications and helping applicants secure suitable accommodation.

Key Responsibilities

• Manage homelessness and housing applications in line with relevant legislation.
• Assess applicants' circumstances and develop personalised housing plans.
• Provide advice on housing options, tenancy rights and homelessness prevention.
• Maintain accurate case records and make decisions within required timescales.
• Work with partner agencies, landlords and support services to find suitable accommodation.
• Refer vulnerable applicants to relevant support services where needed.

Essential Requirements

• Experience in housing options, homelessness prevention or a similar role.
• Knowledge of homelessness legislation and housing processes.
• Strong communication, organisational and case management skills.
• Ability to work sensitively with vulnerable applicants and manage a varied caseload.
• Education to A-level standard or equivalent knowledge to NVQ Level 4.
• Fluent English.
• Full driving licence and access to your own vehicle.

Additional Information

• Remote working, with travel required for home visits when necessary.
• DBS check required.
• Occasional evening, weekend or on-call work may be required