Housing Options Officer (Full Time)

New Start; Nottingham; Remote; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Generous holiday entitlement

Local Government Pension Scheme

Flexible working

Job summary

Ashfield District Council is seeking a Housing Options Officer in Nottinghamshire. You will provide a customer-focused advice and assessment service for people threatened with homelessness, ensuring investigations of circumstances and care of housing and support needs in line with homelessness legislation and council policy.

The role involves developing initiatives to prevent homelessness, interpreting complex guidance, and contributing to practices that increase housing options take‑up while

Qualifications

• Provide customer-focused, high-quality advice and assessment for people threatened with homelessness or experiencing homelessness.
• Interpret homelessness legislation and Council policies to determine housing and support needs.
• Contribute to development of practices that prevent homelessness and minimise use of temporary accommodation.

Responsibilities

• Deliver a customer-focused, high-quality advice and assessment service for those threatened with homelessness.
• Investigate customer circumstances and assess housing and support needs in line with legislation and Council policies.
• Work to prevent or relieve homelessness wherever possible.
• Contribute to new working practices that improve take-up of housing options and reduce temporary accommodation costs.

Job description

Jobs

Housing Options Officer

More Information

Salary

£31,119 - £35,570 per annum

Expires

01/11/2026

Location

Nottingham, Nottinghamshire

Job Type

Full Time

Do you want to make a real difference to the lives of residents in housing need? Do you have a passion for delivering excellent services to the community? If so, the Housing Options Officer role may be for you.

You will be responsible for providing a customer focused, high-quality advice and assessment service for people who are threatened with homelessness or are experiencing homelessness

The successful candidate will be responsible for ensuring customers’ circumstances are investigated and their housing and support needs are assessed in accordance with the homelessness legislation, statutory guidance and the Council’s policies and procedures with a view to prevent or relieve homelessness wherever possible.

To meet the requirements of this role, you must be able to interpret complex legislation and guidance, contribute positively to the development of new working practices and initiatives that help to prevent homelessness, increase the take-up of housing options and minimise the use and cost of temporary accommodation.

Ashfield is a great place to work where employees are valued. Benefits include a very generous holiday entitlement of up to 43 days per year including Bank Holidays, Local Government pension scheme and flexible working.

DBS check required.

For further information or to discuss the post contact Ian Scholes, Service Manager - Housing Options on 01623 457532.

Closing date: 1 November 2026

Interviews: 12 and 13 November 2026

Company: Ashfield District Council

Salary: £31,119 - £35,570 per annum

Location: Nottingham, Nottinghamshire

Sector: Housing

Job Role: Officer