Housing Officer – Full Time – Cippenham

Catering; Slough; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Laptop

Pension

28 Days Holidays

Job summary

Catering is seeking an Intensive Housing Management & Support Officer to join our Adult Supported Housing team. This field-based role covers service locations and involves delivering person-centred housing-related support to adults with mental health needs and learning disabilities.

The ideal candidate will have strong values, be compassionate and capable of working independently and within a team. A full UK driving licence and access to transport are required, with a commitment to

Qualifications

• Experience delivering social housing-related or community-based support.
• Full UK driving licence and access to your own transport.
• Willingness to learn and progress within the company.

Responsibilities

• Deliver Intensive Housing Management and housing-related support.
• Build positive relationships with residents and escalate safeguarding or welfare concerns.
• Support residents to maintain tenancies and achieve agreed goals.
• Contribute to support plans, assessments and reviews.
• Maintain accurate case notes and support records.
• Work with colleagues, care providers and partner agencies.

Skills

Compassionate

Strong communication

Organised

Independent worker

Team collaboration

Education

Level 3 housing-related qualification

Job description

Intensive Housing Management & Support Officer Supported Housing

Location: Field-based across service locations

Hours: Monday to Friday, 9am5pm, with flexibility as required

Are you passionate about supporting vulnerable adults and interested in building a long-term career in Housing?

We are looking for Intensive Housing Management & Support Officers to join our Adult Supported Housing team, providing person-centred, housing-related support to adults with mental health needs, learning disabilities and supported living needs.

We’re looking beyond qualifications alone. Your values, attitude, willingness to learn and commitment to developing a career within Housing are equally important to us.

The Role

• Delivering planned Intensive Housing Management (IHM) and housing-related support.
• Building positive, professional relationships with residents and recognising and escalating safeguarding, risk, tenancy sustainment or welfare concerns.
• Supporting residents to maintain their tenancies and achieve agreed goals.
• Contributing to support plans, assessments and reviews.
• Maintaining accurate case notes and support records.
• Working closely with colleagues, care providers and partner agencies.

About You

• Compassionate, respectful and genuinely resident-focused.
• Reliable, organised and accountable, with a positive can-do attitude.
• Able to work on your own initiative, with strong situational thinking ability
• Some experience delivering social housing-related or community-based support.
• A strong communicator who can build positive relationships and influence the right outcomes.
• Comfortable working independently and as part of a wider team.
• Open to feedback, training and learning new skills.
• Have a Full UK Drivers Licence and access to your own transport
• Motivated to develop and progress within the company as opportunities arise
• You’ll ideally have experience within supported housing, supported living, community support, mental health, learning disabilities, Health & Social Care, Social Housing, or a similar environment. A relevant Level 3 qualification is beneficial, although equivalent experience will be considered. Further Housing/CIH or related qualifications are desirable but not essential.

Why Apply?

This is an excellent opportunity for someone with strong values and relevant housing/support experience who wants to develop their knowledge of Intensive Housing Management, tenancy sustainment and supported housing and build a genuine career within the Housing sector. If you are passionate about supporting vulnerable adults to sustain their tenancies and to flourish, then please apply today to take the next step in your Housing career.

Salary: £28000 – £32000/annum Laptop, Pension, 28 Days Holidays

Job Type: Permanent

Location: SL1, Cippenham, Slough