Housing Officer - Accommodation (Flexible)

W4mp; Banbury; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Annual leave

Local Government Pension Scheme

Cycle to work scheme

Incremental pay award

Job summary

Cherwell District Council is seeking a Housing Officer Accommodation to deliver its housing management services for Council stock across general needs, temporary accommodation and shared ownership properties.

The role involves managing tenancy issues, rent collection, anti-social behaviour, safeguarding and tenancy sustainment, with property inspections and estate visits, working with residents to resolve housing concerns.

Qualifications

• Experience in housing management or related field.
• Strong communication and customer service skills.
• Ability to manage competing priorities and handle challenging situations.

Responsibilities

• Deliver a housing management service to tenants and leaseholders.
• Manage tenancy issues, rent collection and arrears, and anti-social behaviour.
• Conduct property inspections and estate visits; complete tenancy sign-ups.

Job description

Cherwell District Council is seeking a Housing Officer Accommodation to deliver its housing management services for Council stock across general needs, temporary accommodation and shared ownership properties.

The role involves managing tenancy issues, rent collection, anti-social behaviour, safeguarding and tenancy sustainment, with property inspections and estate visits, working with residents to resolve housing concerns.