Housing Officer

Vivid Resourcing Ltd; Willenhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A housing management company is seeking a dedicated Housing Officer to manage properties and support tenants in Cheshire, ensuring compliance with housing legislation. The ideal candidate will have previous experience in housing management, excellent communication skills, and a full UK driving licence. This position offers an opportunity to make a significant impact in the community.

Qualifications

• Previous experience in housing management or a similar role.
• Strong knowledge of housing legislation and tenancy agreements.
• Ability to manage a varied caseload and work under pressure.

Responsibilities

• Manage a portfolio of properties, ensuring tenancy agreements are upheld.
• Provide advice and support to tenants on housing-related issues.
• Conduct property inspections and address maintenance concerns promptly.

Skills

Communication skills

Problem-solving skills

Job description

About the Role:

We are seeking a dedicated Housing Officer to join our team and deliver exceptional housing management services across Cheshire. You will play a key role in supporting tenants, managing properties, and ensuring compliance with housing regulations.

Key Responsibilities:

• Manage a portfolio of properties, ensuring tenancy agreements are upheld.
• Provide advice and support to tenants on housing‑related issues.
• Conduct property inspections and address maintenance concerns promptly.
• Handle rent collection, arrears management, and tenancy enforcement.
• Work collaboratively with internal teams and external agencies to resolve issues.
• Ensure compliance with health and safety and housing legislation.

Requirements:

• Previous experience in housing management or a similar role.
• Strong knowledge of housing legislation and tenancy agreements.
• Excellent communication and problem‑solving skills.
• Ability to manage a varied caseload and work under pressure.
• Full UK driving licence and access to a vehicle (essential).