Housing Manager - Thatcham, Berkshire

Housing 21; Thatcham; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Blue Light Card

Holiday trade

Sick pay

Maternity pay

Nine-day fortnight

Résumé du poste

Housing 21 in the United Kingdom is seeking a Housing Manager to lead day-to-day housing management within an Extra Care scheme, ensuring safety, quality and resident autonomy.

You will oversee repairs, contractor relationships, tenancy management, and strive for value for money while delivering excellent customer service and engaging residents in activities.

This role includes flexible benefits and a nine-day fortnight arrangement.

Qualifications

• Proven housing management experience
• Strong understanding of health & safety and RoSH Regulations
• Experience of managing and scheduling property maintenance
• Excellent organisational skills, including tenancy management
• Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4 or willing to work towards if not held

Responsabilités

• Manage the day-to-day delivery of housing management services within a designated Extra Care scheme
• Oversee upkeep and maintenance of all properties within the scheme to meet high standards and regulatory compliance
• Schedule repairs and manage contractor relationships with focus on value for money
• Deliver excellent customer service and ensure residents feel heard
• Welcome new residents and encourage engagement with activities and events

Connaissances

Housing management

Health & safety

RoSH regulations

Property maintenance

Tenancy management

CIH Level 4

Formation

Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4

Description du poste

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.

We’re growing. Quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

As Housing Manager, you will manage the day to day delivery of housing management services within a designated Extra Care scheme. Ensuring properties are safe, well-maintained and meet the needs and wants of our residents, enabling them to live well with dignity and autonomy.

You will oversee the upkeep and maintenance of all properties within the scheme, ensuring they not only provide a high standard of living for our residents, but are 100% compliant with regulations. Responsible for scheduling repairs and managing contractor relationships, focussing on high standards and value for money.

Customer service skills are a must, you will ensure residents feel heard and trust that any housing related concerns are addressed as a priority. You will welcome new residents to the scheme encouraging engagement with activities and events.

Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we’re looking for

The essential requirements for the role include:

• Proven housing management experience
• Strong understanding of health & safety and RoSH Regulations
• Experience of managing and scheduling property maintenance
• Excellent organisational skills, including tenancy management
• Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4or willing to work towards if not held

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications: 15 November 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.