Housing Manager: Own & Grow Supported Housing Ops

Get Staffed Online Recruitment Limited; Winnersh; On-site; GBP 32,000 - 46,000; Full time

Job summary

Get Staffed Online Recruitment Limited is partnering with a growing UK housing provider to recruit an experienced Housing Manager.

You will own day-to-day management of a supported housing portfolio, handling tenancies, rent accounts, Housing Benefit and compliance while collaborating with care partners to deliver safe, compliant homes.

This hands-on role requires ownership mindset, strong organisation and the ability to wear several hats in a growing organisation.

Qualifications

• At least 2 years' experience in housing management, preferably in supported housing or social housing.
• Good knowledge of Housing Benefit and Universal Credit housing costs.
• Experience managing rent accounts, arrears and income collection.

Responsibilities

• Take ownership of day-to-day housing management across the portfolio.
• Manage tenancies, licences and occupancy agreements from sign-up to move-on/termination.
• Oversee rent accounts, Housing Benefit claims, arrears and income collection.
• Liaise with Housing Benefit teams and local authorities to resolve claims and payments.
• Manage voids and ensure properties are prepared and occupied efficiently.
• Carry out regular property and tenancy inspections.
• Coordinate repairs and maintenance with landlords, contractors and teams.
• Maintain oversight of property compliance including gas, electrical, fire, legionella and other requirements.
• Handle housing-related complaints, ASB, neighbour disputes and breaches of occupancy agreements.
• Maintain accurate housing, property and compliance records.
• Build relationships with landlords, Registered Providers, local authorities and partners.
• Support mobilisation and onboarding of new properties and schemes.
• Produce regular management information on occupancy, arrears and repairs.

Skills

Housing management

Tenancies management

Rent accounts

Housing Benefit

Compliance

Record-keeping

Stakeholder liaison

Property management

Team coordination

Tools

Housing management software

Job description

Get Staffed Online Recruitment Limited is partnering with a growing UK housing provider to recruit an experienced Housing Manager.

You will own day-to-day management of a supported housing portfolio, handling tenancies, rent accounts, Housing Benefit and compliance while collaborating with care partners to deliver safe, compliant homes.

This hands-on role requires ownership mindset, strong organisation and the ability to wear several hats in a growing organisation.