Housing Manager

Home Group Limited; Milton Keynes; Hybrid; GBP 31,000 - 33,000; Full time

Benefits offered by this job

34 days leave (incl bank holidays)

Volunteer days

Pension contribution up to 7%

Life insurance 3x salary

Instant pay access with Stream

Discounts on shopping and leisure

Job summary

Home Group Limited is hiring a Housing Manager to shape safe, welcoming neighbourhoods across Milton Keynes. You’ll build trusted relationships with customers, take ownership of housing issues from first contact to resolution, and manage anti-social behaviour cases to keep communities safe.

The role combines fieldwork with home-based days and requires strong organisation and knowledge of housing law. Based across Milton Keynes, 3 days on your patch and 2 days from home, with a DBS check paid for

Qualifications

• Experience in housing management or a similar customer-facing role.
• Confidence managing anti-social behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Strong organisation skills and ownership from start to finish.

Responsibilities

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Skills

Housing management

Anti-social behaviour management

Customer-focused

Housing law knowledge

Organisational skills

Job description

Salary circa £32,000 plus 34 days leave (inc bank holidays), depending on experience plus Health cash plan

Home, a place where you belong

You’ll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work.

What you’ll do

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

You have

• You have experience in housing management or a similar customer focused role.
• You have confidence managing anti-social behaviour and complex customer situations.
• You have knowledge of housing law, safeguarding, and sustaining tenancies.
• You have strong organisation skills and take ownership from start to finish.

Why join us

You’ll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. You’ll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage, including the possible opportunity to undertake a housing qualification. You’ll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Permanent, full time (37.5 hpw)
• Based across Milton Keynes, you'll spend 3 days a week working within your patch and 2 days working from home, with consideration given to flexible working arrangements.
• This is a community-based role, with the team meeting virtually each week and coming together in person once a month at our Northampton office.
• You need a vehicle insured for business use, and we pay your mileage.
• You need an Enhanced DBS check that we pay for.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year
• 2 paid volunteering days each year
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

Housing Manager

Company: Home Group Limited

Salary: £29,236 to £32,995 a year

Hours: Full-time

Location: Milton Keynes, MK7 6HR

Job type: Permanent

Posting date: 27 Oct 2026

Closing date: 16 Nov 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.