Housing Management Coordinator

Home Group; East Midlands; On-site; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Health Cash Plan

Leave entitlement 34–39 days

Instant pay via Stream

Pension with 7% match

Life insurance 3x salary

Job summary

Home Group in Derbyshire is seeking a part-time Housing and Property Lead to support tenancy management and ensure homes are safe and well maintained.

You will engage tenants, assist with rent accounts and benefits, and lead a small team across Derbyshire properties, focusing on rapid room turnarounds and compliance.

This role offers training, a supportive team, and benefits, with 18.75 hours per week and travel across our Derbyshire patch.

Qualifications

• Experience in managing a housing caseload and landlord duties.
• Know-how of letting rooms, collecting rents, and tenancy action when needed.
• Able to lead the team and support colleagues.

Responsibilities

• Make sure customers' properties are homes they can be proud of and engage tenants in their tenancies.
• Assist customers with housing benefit claims linked to rent accounts.
• Where needed, issue and sign warning letters and attend court.
• Turn around vacant properties quickly to maximise occupancy.
• Ensure health and safety compliance and maintenance standards.

Skills

Housing tenancy management

Team leadership

Customer engagement

Organised and proactive

Job description

Pay £27,500 per annum [pro rata] and great benefits including Health Cash Plan.

Home, a place where you belong

This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What You'll Do

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top Great Places to Work! We can’t offer a CoS for this role.

You have

• Experience in managing a housing caseload and handle landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

The practical bits

• Part time (18.75 hpw). Work pattern - Monday and Tuesday 9am to 5pm, Wednesday 9am to 12.30pm
• Based at our service in Derby you’ll spend your time travelling around the properties in our Derbyshire patch
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

What’s in it for you?

• 34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
• Instant pay access with Stream
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Top 20 in the UK for Wellbeing

Finally

For reasonable adjustments email [email protected].