Housing Intake & Admin Support (12-Month Contract)

Ashfield District Council; Nottingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

Ashfield District Council in Nottingham is seeking a proactive Housing Assistant on a 12-month fixed-term contract. You will support the Lettings and Tenancy Teams with a range of admin duties and assess applications from residents seeking council housing.

You will be the first point of contact for customers, helping to deliver a high-quality, consistent service. Strong IT skills and good communication are essential.

Qualifications

• Experience of admin duties in housing or similar sector.
• Excellent communication and interpersonal skills.
• Competent in IT packages and data handling.

Responsibilities

• Provide admin support to Lettings and Tenancy Teams.
• Assess applications from residents seeking council housing.
• Act as first point of contact for customers seeking housing assistance.
• Ensure delivery of a consistent, high-quality service.

Skills

IT skills

Communication skills

Customer service

Tools

MS Office

Job description

Ashfield District Council in Nottingham is seeking a proactive Housing Assistant on a 12-month fixed-term contract. You will support the Lettings and Tenancy Teams with a range of admin duties and assess applications from residents seeking council housing.

You will be the first point of contact for customers, helping to deliver a high-quality, consistent service. Strong IT skills and good communication are essential.