Housing Admin Assistant: Flexible Hours & Frontline Support

Lincoln (United Kingdom); Lincoln; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Flexible working options / Flexi time

Generous annual leave entitlement

Employee online discount scheme

Health and Wellbeing support

Sustainable Travel Options

Job summary

City of Lincoln Council is seeking a Housing Assistant to join Tenancy Services on a full-time fixed-term basis. You will provide administrative support to Housing Officers and assist with mutual exchanges, acting as a first point of contact for tenants and the public.

We expect good IT skills, the ability to stay calm under pressure, and strong organisational abilities to manage multiple tasks with deadlines. Full training is given and a basic DBS check is required.

Qualifications

• Five GCSEs or equivalent including mathematics and English to grade C.
• Experience in administrative tasks and dealing with the public.
• Ability to produce letters, spreadsheets and reports using Microsoft Office.

Responsibilities

• Act as first point of contact by receiving and managing all enquiries, resolving problems as far as possible.
• Provide full and collaborative support to Housing Officers and public.
• Contribute to effective management of the council’s housing stock.

Skills

Microsoft Office

Calm under pressure

Self-motivation

Organisation

Education

Five GCSEs incl Maths & English grade C

Tools

Microsoft Office

Job description

City of Lincoln Council is seeking a Housing Assistant to join Tenancy Services on a full-time fixed-term basis. You will provide administrative support to Housing Officers and assist with mutual exchanges, acting as a first point of contact for tenants and the public.

We expect good IT skills, the ability to stay calm under pressure, and strong organisational abilities to manage multiple tasks with deadlines. Full training is given and a basic DBS check is required.