Housing Assistant (Full Time)

New Start; Nottingham; Remote; GBP 27,000 - 29,000; Full time

Job summary

Ashfield District Council is seeking a Housing Assistant in Nottingham to assist the Lettings and Tenancy Teams with admin tasks and to assess applications from residents seeking council housing.

The role also acts as the first point of contact for customers and requires clear communication and IT proficiency. This is a 12-month fixed-term contract, based in Nottinghamshire.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Experience providing admin support in housing or related council services is beneficial.
• Competent in using a range of IT packages and software.

Responsibilities

• Undertake a range of admin duties in support of Lettings and Tenancy Teams.
• Assess applications from residents seeking council housing.
• Serve as a first point of contact for customers seeking housing assistance and ensure a positive, high-quality service.

Skills

Communication

Interpersonal skills

IT packages

Tools

IT packages

Job description

Jobs

Housing Assistant

Salary

£27,274 - £29,071 per annum

Expires

03/11/2026

Location

Nottingham, Nottinghamshire

Job Type

Full Time

(12 month fixed term contract)

We have an exciting opportunity for an enthusiastic and motivated candidate to join our Lettings Team as a Housing Assistant.

The successful candidate will undertake a range of admin duties in support of our Lettings and Tenancy Teams, a focus being the assessment of applications from residents seeking council housing.

In addition to a range of back-office tasks the post-holder will be a first point of contact for customers seeking assistance with their housing needs. The role is crucial in ensuring the customer has a positive experience and in the delivery of a consistent, high-quality service.

The successful candidate will possess excellent communication and interpersonal skills and will be competent in the use of a range of IT packages.

Closing date: 3 November 2026

Interviews: 10 November 2026

Company: Ashfield District Council

Salary: £27,274 - £29,071 per annum

Location: Nottingham, Nottinghamshire

Sector: Housing

Job Role: Specialist